Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2215 reviews)
Mary F
December 01, 2025
5 out of 5
Helpful folks! Reserve ahead, Geek Squad for computer questions.
Margrette L
December 01, 2025
1 out of 5
You can purchase appliances at Best Buy, however they do not offer appliance light bulbs.
Response from Best Buy
December 01, 2025
Good Afternoon, Margrette,
We understand how you are feeling after being unable to find the components for fixing your appliance in store. We would be happy to connect with you and review these concerns. Please feel free to send us a private message on social media, so our team can better assist you.
- Facebook (https://bby.me/9otvzv)
- Twitter/X (https://bby.me/kozvys)
- Instagram (https://bby.me/orswbd)
Mike D
November 29, 2025
1 out of 5
Sales people are in their own world.Bought open box item for pickup and was told everything was there but the box. It was Soundbar and subwoofer by Klipsch. Needless to say it was missing everything but the cords to plug it in. Wanted to listen to other soundbars but nothing worked and the response from staff was great from "not my department" to being passed and told" dude the display hasn't worked for a month, we have a work order in to fix it" which was a month ago. I use to love Best Buy but time and time again this is happening so no wonder we all shop online.
Jay L
November 29, 2025
1 out of 5
Completely messed up a purchase of a new iPhone Needed the charge to be on a credit card I gave them at the store and they charged my Verizon account instead. Now I have to “return “ my phone and get the charge corrected
Response from Best Buy
November 29, 2025
Hello, Jay,
We would be glad to chat with you regarding your concerns with your Verizon purchase in store. We would be glad to support you in any way we can. Please reach out to us on any of our social media profiles with Review 77724
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