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Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2299 reviews)
Ron D
August 06, 2026
5 out of 5
Just wanna let everyone know that Ben in the cell phone department is the most cheerful hand, knowledgeable guy in the place and I think you should make them a manager keep up the good work Ben and I will see you soon after I crack another screen protector
Katelynn G
August 02, 2026
2 out of 5
I don't know if it was just the time of day that I went but there were literally no employees around to help me. It was even worse when I got to the checkout since there was only 1 cashier who was simultaneously responsible for handling pickup orders despite seemingly not having been properly trained on how to do so. Resulting in what should've been a simply trip to grab a new ink cartridges for my printer taking me almost 10 minutes. Most of which was spent waiting for the lone cashier to ask for help finding the pickup order for the people in front of me.
Response from Best Buy
August 02, 2026
Hello Katelynn,
Thank you for sharing your experience. We appreciate you taking the time to provide feedback regarding your visit. Waiting to locate assistance on the sales floor and then encountering delays at checkout due to limited staffing and operational challenges is not the experience customers expect when making a quick purchase.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/Esf99g)
Twitter/X (https://bby.me/kmkWsg)
Instagram (https://bby.me/S6L4Uu)
When reaching out, please reference your Google Review 197203.
Susan
July 28, 2026
2 out of 5
Got approached 5 times within 5 minutes of stepping into the store. I get it’s part of the job but it’s a bit overbearing and overwhelming to be in the middle of a conversation with my husband and be constantly interrupted by 5 separate people asking if we wanted help after saying no the first, second, third and fourth times…
Response from Best Buy
July 28, 2026
Good afternoon,
We appreciate you sharing your experience with us. It's understandable to be asked so many times if you need assistance so soon after walking into the store, wouldn't be welcome. We'd like to ensure this is looked into further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/QPv0ms), Twitter/X (https://bby.me/IskUfh), or Instagram (https://bby.me/QYLxfs), and refer to your "Google review #194351" in your message.
Audrey N
July 16, 2026
2 out of 5
I ordered collector cards online for in-store pick up. When the girl went to scan them in she bent all of them to get to the bar code.
Now Im irritated because I can only order these in advance or they're gone. I ALSO have bent cards.
Response from Best Buy
July 16, 2026
We understand the frustration when something goes wrong with a pickup experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/H3rHsf), Twitter/X (https://bby.me/vSUNru), or Instagram (https://bby.me/hnxRv9), and mention your Google review, 188482.