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Best Buy Eau Claire
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Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2144 reviews)
Danielle W
February 18, 2025
1 out of 5
Why is it you can't talk to someone in the store on the phone you get rerouted to someone god knows where when I just have question bout items we purchased before they are delivered? Very frustrated right now!!!!
Response from Best Buy
February 18, 2025
Hello, Danielle,
Thank you for your review. We know it's important to be able to find assistance over the phone. All stores route to the national customer service line in order to allow the store employees to serve the customers that are in the store. Agents that are working the phone are able to assist you with those questions, as all the information needed is in the computer for them. If you'd like assistance, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64827574 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Sincerely,
^Meghan
Katherine S
February 10, 2025
5 out of 5
Excellent service even when I was upset and frustrated, along with being rude about my phone. I commend these young ladies and gentlemen for their dedication, professionalism, courtesy and kindness as well. Thank you so much for your service.
Ghost
January 24, 2025
4 out of 5
Friendly and informative staff
Amber B
January 22, 2025
5 out of 5
Very helpful and knowledgeable!