Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2244 reviews)
Todd H
February 05, 2026
5 out of 5
Very helpful. Staff usually have what I need in stock
Curk D
February 03, 2026
5 out of 5
Went there to get a phone because I lost mine ice fishing. Chachi Oneal went above and beyond to help me figure out how to get a new one. Thank you Chachi! 10/10 employee!
Brenna L
January 31, 2026
1 out of 5
Went in to buy the new iPhone 17 and Apple Watch and witnessed a middle aged male employee loudly discussing pro-trump policies in depth with another customer. Promptly turned around and left and made my purchase off the Apple website instead. That’s money walking right out the door, Best Buy. Might want to check in with that employee about inappropriate workplace behavior.
Chu F
January 27, 2026
1 out of 5
I wasn't sure if I should give this a 1 star or 5 star review because this Best Buy allows for people to use chairs to hold their spot in line. Half the people set their chair down and went home to come back 30min before the store opened. The other half were in their cars.
Response from Best Buy
January 27, 2026
Hello, Chu,
Thank you for sharing your concerns with the stores waiting policy to enter the store. We can understand that feeling like people are able to get away with something you don't find fair can be difficult. We would be glad to notate your concerns if you would like to reach out to us on any of our social media profiles below with Review 109664.
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