Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2248 reviews)
Jared C
February 20, 2026
5 out of 5
Had exactly what I needed.
Dylan Q
February 15, 2026
5 out of 5
Went to get a phone case and the guy who checked me out cured my hiccups. 10/10 experience give him a raise
Sac M
February 12, 2026
1 out of 5
Won’t be buying from “Best” buy anymore. I used to live for that store. It’s been almost a year now since I bought a washer and dryer there. Salesman stated buying a new set of hoses was required for them to install the washer. I wanted new hoses anyway and wasn’t an issue. The day the washer was installed my wife was home and the installer told her our hoses looked “new” and didn’t install ones we purchased from them. The new hoses were brought and sitting right next to the new washer. He returned them I didn’t. Long story short the old ones broke and we have had contractors fixing our wet basement for almost a year now. We got a call from their headquarters offering us $1,500 if we signed a non disclosure agreement. I had to use my home owners insurance and it has been around a 20k project so far. Shows you Best Buy doesn’t care about you. Recently bought my mom’s washer and dryer from a local business. The service and care is worth a little extra! Buyer be informed!
Response from Best Buy
February 12, 2026
Hello, Sac,
Thank you for reaching out regarding your concerns with your hoses failing after an installation. We can understand that an installer not using new hoses and using your old hoses can be difficult after they fail. If you would like to chat with us regarding your concerns you can reach out through any of our social media profiles below with review 116379.
Facebook (https://bby.me/2dx3iv)
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Todd H
February 05, 2026
5 out of 5
Very helpful. Staff usually have what I need in stock