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Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2298 reviews)
Susan
July 28, 2026
2 out of 5
Got approached 5 times within 5 minutes of stepping into the store. I get it’s part of the job but it’s a bit overbearing and overwhelming to be in the middle of a conversation with my husband and be constantly interrupted by 5 separate people asking if we wanted help after saying no the first, second, third and fourth times…
Response from Best Buy
July 28, 2026
Good afternoon,
We appreciate you sharing your experience with us. It's understandable to be asked so many times if you need assistance so soon after walking into the store, wouldn't be welcome. We'd like to ensure this is looked into further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/QPv0ms), Twitter/X (https://bby.me/IskUfh), or Instagram (https://bby.me/QYLxfs), and refer to your "Google review #194351" in your message.
Audrey N
July 16, 2026
2 out of 5
I ordered collector cards online for in-store pick up. When the girl went to scan them in she bent all of them to get to the bar code.
Now Im irritated because I can only order these in advance or they're gone. I ALSO have bent cards.
Response from Best Buy
July 16, 2026
We understand the frustration when something goes wrong with a pickup experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/H3rHsf), Twitter/X (https://bby.me/vSUNru), or Instagram (https://bby.me/hnxRv9), and mention your Google review, 188482.
Nathan N
July 15, 2026
1 out of 5
Has no way to contact the store. Sells appliances that break within a year, and then cant actually contact a person to remedy it. Took a month for a service member to come out. Best buy themselves refused to work on it, and did not disclose that the service would be so delayed if it was ever needed upon purchase, they implied they would fix it. After spending thousands at this store and not even being greeted with a person trying to help? I will be shopping online, exclusively not from best buy. Maybe if they make this right ill think about it in a month.
Response from Best Buy
July 15, 2026
Hello, Nathan,
We appreciate you taking the time to share your feedback. Trying to get your appliance serviced should be easy, so we can understand your frustration. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/XfHo2H), Twitter/X (https://bby.me/FqLuNj), or Instagram (https://bby.me/QFU9iT). Please reference Google Review, #188113.
F
July 13, 2026
3 out of 5
The store was clean, but mostly empty of customers.
Response from Best Buy
July 13, 2026
Hi!
Thank you for taking the time to reach out on Google with a review. It fully makes sense to expect a lively store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #186802 in your message. You can find us here:
Facebook (https://bby.me/XxkXrN), Twitter/X (https://bby.me/Shzj8e),
Instagram (https://bby.me/TCj7dp).