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Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2319 reviews)
Lou W
October 08, 2026
5 out of 5
Eli was very knowledgeable in my purchase and made it easy for me to make my purchase
s j
October 07, 2026
2 out of 5
If all the customers are sitting in the Geek squad area...maybe get some help from other departments
Abbi J
October 07, 2026
1 out of 5
I recently got a dishwasher from Best Buy and paid for delivery and installation. When the installers got here, they said they didn’t have the right part for the plumbing. They put it in the cabinet and left without connecting it to the water line or testing it. It is inoperable. I am having to have someone else come in to install it adequately. Just a word to the wise—if you spend the extra $300 on delivery, installation, installation kit, and hauling, they may show up and tell you they can’t do it and then charge full price anyway. Customer service was unable to resolve the issue.
As a single mom of three kids under five, $300 is a lot to lose.
Response from Best Buy
October 07, 2026
Hello, Abbi,
Thank you for reaching out to us and sharing your experience. We can certainly understand the frustration that comes with in-home modifications regarding plumbing. We intend to provide the best quality of service while servicing our customers in home. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
Facebook ( https://bby.me/9ovj3A)
Twitter/X ( https://bby.me/eQ5vca)
Instagram ( https://bby.me/r8iNam)
Please mention your review #231677, so we can document your experience and/or if you have any questions.
Pieter v
September 30, 2026
5 out of 5
Lekker man Lekker.