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Frequently Asked Questions About Best Buy Eau Claire

How do I check product availability at the Eau Claire Best Buy?
How do I check my order status?
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eau Claire stores’ holiday hours?

Recent Reviews

4.0
(2255 reviews)
Lonnie G
March 19, 2026
5 out of 5
Great customer service
Monica D
March 16, 2026
1 out of 5
We have spent thousands of dollars at the Eau Claire Best Buy. Everytime there is some issue. This time we ordered a refrigerator and we ordered it with no handles. We get it delivered and it has handles. Had them take it back. Recently we had a warranty issue. Turns out they canceled our five year warranty without our knowledge. My husband went to the store. They said they would figure out the problem and call him. Several days later they have not. Tom or Brooke the store mgr was supposed to contact him. The crappy thing is you CANNOT contact the store. It’s an 800 number. So what do we have to do is go to the store again. I’m sooo over this store and their mistakes. Each time it’s a 30 min drive each way. They never make it right. Countless trips to fix issues with multiple products. Why don’t they care a why do they have experienced people? I’m done with them if they do not contact us. It’s not worth my time and gas to keep buying from Best Buy. They stink!
Response from Best Buy
March 16, 2026
Hello, Monica, We appreciate you taking time out of your day to share your feedback. Getting the service you deserve should be easy, so we can understand your concern here. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/siWBuZ), Twitter/X (https://bby.me/9twTXS), or Instagram (https://bby.me/b5JCw5). Please reference Google Review #130042.
PittieMamma85
March 14, 2026
4 out of 5
Associate was a great help in helping us find our needs
Jacob D
March 09, 2026
4 out of 5
It's a best buy. Staff is friendly when you want them to be but don't pester you. Store is clean.

About Best Buy Eau Claire

bestbuy.com