Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2255 reviews)
Lonnie G
March 19, 2026
5 out of 5
Great customer service
Monica D
March 16, 2026
1 out of 5
We have spent thousands of dollars at the Eau Claire Best Buy. Everytime there is some issue. This time we ordered a refrigerator and we ordered it with no handles. We get it delivered and it has handles. Had them take it back. Recently we had a warranty issue. Turns out they canceled our five year warranty without our knowledge. My husband went to the store. They said they would figure out the problem and call him. Several days later they have not. Tom or Brooke the store mgr was supposed to contact him. The crappy thing is you CANNOT contact the store. It’s an 800 number. So what do we have to do is go to the store again. I’m sooo over this store and their mistakes. Each time it’s a 30 min drive each way. They never make it right. Countless trips to fix issues with multiple products. Why don’t they care a why do they have experienced people? I’m done with them if they do not contact us. It’s not worth my time and gas to keep buying from Best Buy. They stink!
Response from Best Buy
March 16, 2026
Hello, Monica,
We appreciate you taking time out of your day to share your feedback. Getting the service you deserve should be easy, so we can understand your concern here. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/siWBuZ), Twitter/X (https://bby.me/9twTXS), or Instagram (https://bby.me/b5JCw5). Please reference Google Review #130042.
PittieMamma85
March 14, 2026
4 out of 5
Associate was a great help in helping us find our needs
Jacob D
March 09, 2026
4 out of 5
It's a best buy. Staff is friendly when you want them to be but don't pester you. Store is clean.