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Frequently Asked Questions About Best Buy Eau Claire

How do I check product availability at the Eau Claire Best Buy?
How do I check my order status?
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eau Claire stores’ holiday hours?

Recent Reviews

4.0
(2207 reviews)
Dana G
November 11, 2025
5 out of 5
Great service. Go see Andrew and Tom!
Mary B
November 10, 2025
1 out of 5
The store itself is very nice with a large supply of equipment. Sales person and Management is very helpful and knowledgeable. However… there is no way to contact the local store if you have a problem that cannot be addressed by their offfsite customer service center. I drove 90 miles to Eau Claire to buy a Dell computer only to find that the Dell display had been taken down to rearrange the area for something else. I returned home unable to purchase something i could actually see. I tried to call the Eau Claire store a few days later but could only reach an offsite customer service center. They were not able to tell me any information regarding the local Store if they had reassembled the Dell display. The offsite customer service center said they are not given a number for the local stores and they are not allowed to put customers in contact with the local stores. I therefore cancelled my Best Buy membership and purchased elsewhere. There are some things that cannot be answered by an offsite call center.
Johnsybuddy
October 30, 2025
3 out of 5
I feel best buy has gone down hill since it became more of a spaced licensed stored. Nice staff always there to greet but otherwise, eh.
Response from Best Buy
October 30, 2025
Good Evening, John. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#62561" for reference. You can find us here: Twitter(X): https://bby.me/qsr1cl Facebook: https://bby.me/19qv4g Instagram: https://bby.me/cohmdl
Smitty
October 16, 2025
1 out of 5
We purchased a refrigerator 3 weeks ago and were supposed to receive delivery today between 8:30-12:30 and even got the text saying this. I spent the morning cleaning out our old refrigerator and moving so it would be convenient for the techs. When we clicked on the link to track our order it said “Please Schedule”. Upon calling the listed number for customer service, turns out, the warehouse doesn’t even have our refrigerator!! And guess what? Things happen, I’ve been in service before, and understand! BUT NO ONE BOTHERED TO CALL. I will do business elsewhere going forward. Ridiculous
Response from Best Buy
October 16, 2025
Hi, Not being updated about your delivery is frustrating. Please connect with us on social media private links to discuss your experience. When reaching out mention review #56609. Facebook (https://bby.me/qo0glc) Twitter/X (https://bby.me/s1oy76) Instagram (https://bby.me/m89ing)

About Best Buy Eau Claire

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