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Best Buy Eau Claire
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Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2273 reviews)
Aaron T
April 30, 2026
5 out of 5
Great people, great service.
Jeremy M
April 26, 2026
4 out of 5
Looks like it did the last time I was in there 20 years ago
Tyler J
April 22, 2026
5 out of 5
This location seems to be on top of their craft. Everyone was very attentive and asked if I needed help as I moved from section to section. Lliam helped me with a few things and answered all my questions with a knowledge base that seemed natural and genuine.
Donna R
April 19, 2026
1 out of 5
Tyler told me I had to have the physical credit card to look up transactions. I had to make a special trip back with my actual credit card to look up transactions and then they said they could not find anything. He then lied and said he said they MIGHT be able to look it up. Told me kniw one could look it up. I ask for the Manage and he lied and said he was the manager. When I asked for his name he then said he was a supervisor. I tried yo call to talk to the real manager but no one answered the phone and I got trasfered to someone in Guatamala. Funny but I called another store and they helped me over the phone.
Response from Best Buy
April 20, 2026
Donna,
Thank you for the review. Being able to look up your transaction to be a smooth process. This situation is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 143994