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Best Buy Eau Claire
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Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2140 reviews)
Ghost
January 24, 2025
4 out of 5
Friendly and informative staff
Amber B
January 22, 2025
5 out of 5
Very helpful and knowledgeable!
Louis P
December 26, 2024
2 out of 5
I go in looking for a new television. I ask what's the best television for clarity and quality. I was told this is our best television. So I did some research and it was a highly rated brand. I go back set to purchase the recommended TV and another person is there, tells me I should purchase this other brand. Come to find out the sales people are salesmen for specific brands. When I ask what is the best product in a department, I don't need a biased salesman trying to get perks. So don't purchase what they recommended without searching first. You get an LG person that's the tv they are going to say is the best.
Response from Best Buy
December 26, 2024
Louis,
Thank you for the review. I can certainly understand your frustration. We always like to pride ourselves on giving impartial and informed advice. I regret to learn this was not your experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review.
Regards,
^Kristy
Katy S
December 24, 2024
5 out of 5
Excellent customer service when I had questions about headphones.