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Services Offered
Geek Squad Services
Apple Shop
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Fox Point
How do I check product availability at the Fox Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fox Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fox Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fox Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1632 reviews)
Marv
September 16, 2026
1 out of 5
Worst Best Buy i even been too. The whole staff that's working/worked September 16, 2026 @ 8pm needs to be replaced.
Response from Best Buy
September 17, 2026
Hi there, we can understand how important it is to have a positive experience when visiting one of our stores. We'd like to learn more about what happened during your visit, so we can better understand your feedback. Please send us a DM, and we'd be happy to continue the conversation with you there.
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Hamad A
September 11, 2026
3 out of 5
I was a little disappointed with my experience at Geek Squad. I brought in my laptop because it was not charging and I wasn’t sure whether the charger was the problem or the charging port on the laptop. I first went to Geek Squad, but unfortunately, they were not very helpful. and they told me they did not have the charger and that I might need to contact the manufacturer. While walking around the store, an older associate was able to find me a compatible charger. I unfortunately did not get his name, but another associate recommended him. I took the charger home, plugged it in, and it worked with no issues. He was very helpful and I really appreciated him taking the time to help me.
Ryan
September 06, 2026
2 out of 5
A dozen employees walked past me and no one bothered to say a word to me. I looked through many aisles before I found what I needed. Usually not the experience I get at BB but this was my first time at this one. Unlikely to return.
matthew s
September 06, 2026
5 out of 5
It is a nice store to shop at