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Services Offered
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Apple Shop
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Frequently Asked Questions About Best Buy Fox Point
How do I check product availability at the Fox Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fox Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fox Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fox Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1566 reviews)
Michelle M
November 02, 2025
1 out of 5
I’ve visited this store several times, and the service from the Geek Squad continues to be disappointing. The individuals I’ve dealt with have consistently been unhelpful, dismissive, and unwilling to provide alternative options or resources. It’s clear that not all customers are treated equally, and that’s unacceptable. In addition, several staff members display poor attitudes that make the environment uncomfortable and unprofessional. Best Buy should take a serious look at its customer service training and hold all employees accountable for how they treat people.
Response from Best Buy
November 02, 2025
Hello,
Let's discuss those experiences. Please connect with us on social media link below. Mention review # 63600 and provide more details.
Facebook (https://bby.me/cbamfy)
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Norm B
October 31, 2025
5 out of 5
See Nick in TVs .... the BEST!
Cindy B
October 30, 2025
4 out of 5
Most helpful skilled folks
Rolfe J
October 20, 2025
5 out of 5
One of the best ...Best Buys I've experienced