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Services Offered
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Frequently Asked Questions About Best Buy Fox Point
How do I check product availability at the Fox Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fox Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fox Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fox Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1554 reviews)
PM S
September 14, 2025
5 out of 5
ordered on amazon and picked up same day
Michael B
September 09, 2025
1 out of 5
Why list a phone number if you can’t reach a person or the store with it. Do better
Response from Best Buy
September 11, 2025
Hi, Michael,
Thanks for reaching out to provide us with your feedback. We would like to gather more information on ways we can improve the customer experience. Please send us a private message on Facebook (https://bby.me/qelfh4), Twitter/X (https://bby.me/7t97ya), or Instagram (https://bby.me/10aoxv). Please be sure to add in "google review 41937" when reaching out. Thank you!
Bill S
September 07, 2025
1 out of 5
We bought a dishwasher at Best Buy and selected one based in the Sales Associate’s recommendation. He did not give us any information on proper use. The installation was pretty much a nightmare. The crew arrived in a timely manner. They told me I should get a handyman as they did not want to remove a ceiling tile in my basement. They wanted to shut off the water supply. After ruining 2 different tiles
I shut off the water by the heater. We would have never had to remove any tiles. The washer itself is not centered and it rubs on one side. I will need another service call.
We asked for instructions on the use and they said they did not know and left.
Not happy that we need a second service call. We went back to the store with NO
Help there. Best Buy was always a great store and very helpful. Now it is a subpar
Big box store. Price was great installation was lacking at best.
Mabel R
August 31, 2025
5 out of 5
OMG the store sales men that assited us purchase a macbook was super helpful.