Some Bestbuy are amazing but some are very bad.
The products are the same but the hospitality and the human approach in done stores are amazing .
Gabrielle B
March 08, 2026
I had more repaired due to hacking
They have nothing in stock. Wauwatosa is bad, so I thought I would drive out here. I was looking for internal hard drives. Nope, they have to order on-line for delivery. Just buy on Amazon or a different store from home. No need to go to brick and sticks store since they don’t have it in stock. Sad……
Response from Best Buy
March 02, 2026
Hi,
Thanks for taking the time to leave your feedback. We understand your frustration with certain items not being available the same day for purchase in-store and needing to order for delivery. We understand that a different experience is expected at our stores and your feedback has been noted. If you have any questions or additional concerns, you're welcome to connect with us by sending a private message on one of the below social media platforms. You may also include the Google review number 124857 as reference.
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Customer service was great. Quick, attentive and thorough. Thanks guys!