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Frequently Asked Questions About Best Buy Fox Point
How do I check product availability at the Fox Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fox Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fox Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fox Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1593 reviews)
Tom H
March 27, 2026
5 out of 5
I'm posting this on Google because the Best Buy site does not give me the option anywhere to give them feedback. I had a great in-person experience on March 25th when Marsh helped me get an account name problem resolved. He was amazing and explained what he was doing while he did it. It took him maybe 10 minutes to resolve something I was trying to figure out all morning. I would have left all of this in the Best Buy Survey but I misunderstood and lumped the in-person support with the phone support, and the phone support was not very helpful. Of course, I could not go back and change my original Best Buy survey.
Tom
Chicott T
March 08, 2026
5 out of 5
Some Bestbuy are amazing but some are very bad.
The products are the same but the hospitality and the human approach in done stores are amazing .
Gabrielle B
March 08, 2026
5 out of 5
I had more repaired due to hacking
Scott G
March 02, 2026
2 out of 5
They have nothing in stock. Wauwatosa is bad, so I thought I would drive out here. I was looking for internal hard drives. Nope, they have to order on-line for delivery. Just buy on Amazon or a different store from home. No need to go to brick and sticks store since they don’t have it in stock. Sad……
Response from Best Buy
March 02, 2026
Hi,
Thanks for taking the time to leave your feedback. We understand your frustration with certain items not being available the same day for purchase in-store and needing to order for delivery. We understand that a different experience is expected at our stores and your feedback has been noted. If you have any questions or additional concerns, you're welcome to connect with us by sending a private message on one of the below social media platforms. You may also include the Google review number 124857 as reference.
X: https://bby.me/hvchlf
Facebook: https://bby.me/644d1e
Instagram: https://bby.me/bjs4uh