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Services Offered
Geek Squad Services
Apple Shop
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Fox Point
How do I check product availability at the Fox Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fox Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fox Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fox Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1615 reviews)
Giuseppe C
June 25, 2026
5 out of 5
Made a purchase, ended up returning it, no hassle no question.
Aaron S
June 24, 2026
1 out of 5
Nobody even helps. Even when you ask. I was ready to drop 2k on a new stereo and 2 times i asked for assistance and no one helped
Response from Best Buy
June 24, 2026
Hello, Aaron,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience looking for assistance in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #176926" for reference. You can find us here:
Twitter(X):
https://bby.me/tfIFac
Facebook:
https://bby.me/LwKPl3
Instagram:
https://bby.me/nLMf2K
Karen D
June 22, 2026
1 out of 5
Brought a laptop to Fox Point, WI Geek Squad 2025 for repair. They deemed it irreparable with blue screen of death, then directed me to Laptop salesman to buy a new HP. We left old and new laptops with Geek Squad so files could be transferred. Picked up old and new laptop two days later. Get home and the old Linovo is now WORKING fine and is still working fine a year later. So, i spent $500 on new HP laptop and DIDNT NEED TO. Geek Squad sucks. TRAIN YOUR PPL BETTER. In meantime, April 2026, I receive emails about an automatic renewal of MS 365 office for $99.99 unless I cancel. I call 4.27.26 to cancel with "Rafficka" and on 5.5.26 with "Ashley". Today, 6.22.26, I see a charge of $105.49 ($99.99 + tax) for MS 365 on my credit card statement. I CALLED & spoke to "Denise" who reversed the charge and "swears it's cancelled". BEST BUY, YOU SUCK and you think it's ok to rip off folks?? Shame on your company and its poor business practices.
Response from Best Buy
June 22, 2026
Hello, Karen,
We appreciate you taking the time to write us regarding your experience. Having the Geek Squad team look into your concerns is supposed to make these types of situations simple. This is not the experience we want for you. Let's get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/Bnpj59), X/Twitter (https://bby.me/KOSajr) or Facebook (https://www. https://bby.me/AWus51) with the details of your situation, as well as Google Review 175813. We look forward to hearing from you.
Johnson
June 19, 2026
5 out of 5
Love curb side pick up