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Frequently Asked Questions About Best Buy Fox Point
How do I check product availability at the Fox Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fox Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fox Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fox Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1643 reviews)
Jacob P
November 03, 2026
1 out of 5
Best Buy has terrible customer service, there is no call number to contact a store, and their customer service offers no support but say they call you back and never do. This store is terrible understaffed and can’t help you and is over priced, do not go to Best Buy, go to Amazon or Walmart. They are terrible and have terrible customer service. Made me wait 20 minutes in store before they would help me and told me they don’t have the product, and the product is 40-60$ over priced from other stores. They won’t let you speak to manager and I’m glad they’re going out of business, the people there are slow and won’t offer you any support. And the only support they offer seen on their response is through social media which I don’t have, shows just how terrible their customer service it. DONT GO TO BEST BUY
Response from Best Buy
November 03, 2026
Hello Jacob,
We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #247831 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/zWyX3k)
• Twitter/X (https://bby.me/xFzyZa)
• Instagram (https://bby.me/TQ8DnW)
Pete B
October 29, 2026
5 out of 5
Dr Ziomak is a rock star. She's been a God send for both myself and my wife. Way too much to share but suffice it to say she's dialed in when it comes to helping you understand whats wrong and how to fix it. If you've been looking for a Dr who actually knows what to do and how to get it done reach out, not tomorrow. Do it today.
Kraig K
October 26, 2026
5 out of 5
Everyone I've met on the team has been very friendly and knowledgeable, shout out to Eddy especially he had all the answers I was curious about and could quickly find out any info or specs that weren't listed in the product descriptions. Very important when comparing different models, thanks y'all!!
Jeffery S
October 24, 2026
5 out of 5
Amazing staff