I tried my best to support brick-and-mortar retail stores. I ordered a gadget as a birthday gift , tried to pick it up the same day, and requested a gift receipt.
Not only did I wait in line for 30 minutes for an online pickup that was already ready, but I also didn't get the gift receipt. The cashier had no idea how to produce one. To make matters worse, a large pickup sticker was stuck directly onto the box, even though it was intended to be a gift.
Thank you, Best Buy, but I'm not coming back anymore.
Got the pleasure of spending some time with all the employees in the break room (their shelter) during the shelter in place warning seconds after buying a laptop. 10/10 recommend, they were all super nice. Will definitely come back.
Great, just not alot of products in stock.
Response from Best Buy
April 10, 2026
Hello,
Thank you for your review. We appreciate you taking the time to share feedback on your recent visit with us.
To formally document your concerns, feel free to reach out to us on Facebook (https://bby.me/CYFZVw), Instagram (https://bby.me/ygxwt8), or Twitter/X (https://bby.me/j2L9Sa). Be sure to mention your Google review 140151.