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Best Buy Green Bay
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Green Bay
How do I check product availability at the Green Bay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Green Bay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Green Bay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3506 reviews)
Jeremy P
April 02, 2026
5 out of 5
Best Buy has won me over lately. The reception at the stores entrance is very helpful, directing you to the right department, and making sure someone will meet me there. Then, there’s sales people in the specific areas who seem eager to help. They are apparently not working on commission, also, which helps me trust them.
I became a member of their”total program” to receive the discount on purchases and get free Geek Squad appointments, and, so far so good. They have helped us with our new laptop and helped speed up two older pcs we have. Ryu and Lily were very patient with me today, explained how I can get another year out of my older laptop. Very helpful. Thank you. This seems well worth the yearly price for the “total membership”.
Mike O
March 31, 2026
5 out of 5
Purchased a new laptop and the staffing spent a great deal of time with me helping pick the computer that fits my everyday needs
Rut E
March 30, 2026
1 out of 5
Horrible customer service
Response from Best Buy
March 30, 2026
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/dld216), Twitter/X (https://bby.me/egal5Z), or Instagram (https://bby.me/SVuLPw) with more information about your experience? Please begin your message with "This is regarding my Google Review #136723".
Dee P
March 27, 2026
1 out of 5
I'm only giving them a 1 because it won't let me give them what they deserve which is 0. We've been a Best Buy customer for years. In the last 2 years their customer service and everything else has gotten progressively worse. We will NEVER buy from there again. If you want to be cheated, ignored, can't get through to anyone who can resolve issues, poor quality and horrible "deals", then I highly recommend you go to Best Buy. I hope they go bankrupt soon so they can go out of business. I'll be working with my attorney and get involved in some of the class action lawsuits currently against this terrible company
Response from Best Buy
March 27, 2026
Hey there, Dee,
We understand your concerns with the issues you encountered with us. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/UnoXq3), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #135521"