Frequently Asked Questions About Best Buy Green Bay
How do I check product availability at the Green Bay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Green Bay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Green Bay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3259 reviews)
Faith S
September 23, 2024
5 out of 5
Devon, Todd, and new employee (sorry no name tag) helped me with all my questions about computers. Thanks!
Chris B
September 18, 2024
1 out of 5
Nothing but kids work here that tell you wrong info. For the money you pay here you're better off going to a professional tech for whatever you're buying so you don't get lied to.
Response from Best Buy
September 19, 2024
Hi there, Chris,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting accurate and impartial information when shopping at your local Best Buy.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64217672” when reaching out on social media.
Regards,
^Ravi
Josh S
September 11, 2024
5 out of 5
Always a good decision to hit up Best Buy for electronics. Sometimes I can get an item cheaper elsewhere but I never have issues when I get it here. On this visit I found a huge TV at the best price locally, so big win. 👍
Mark J
September 11, 2024
2 out of 5
Very expensive
Response from Best Buy
September 11, 2024
Hello,
Thanks for sharing your feedback. I understand wanting to ensure that you're getting the best deals.
We do our best to remain competitive with other retailers in our pricing, and often have deals on products. Some of these can be found on our Top Deals page (bestbuy.com/top-deals), Deal of the Day (bestbuy.com/dealoftheday), and deals for our My Best Buy Plus and Total members (bestbuy.com/memberdeals). For items you find at our qualified competitors, we also can typically match the price using our Price Match Guarantee (bestbuy.com/pricematch).
That said, if you should need any assistance or would like your feedback formally documented on our corporate level, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). Please share your full name, phone number, email address, and a reference to your "Google review case 64188196" in your message to us.
Sincerely,
^Melissa