Frequently Asked Questions About Best Buy Green Bay
How do I check product availability at the Green Bay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Green Bay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Green Bay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3513 reviews)
Patrice H
April 08, 2026
5 out of 5
Geeks quad was very helpful and customer service was great!
Dicken S
April 07, 2026
1 out of 5
I called for assistance with setting up my gaming PC for my kids. I advised i needed help with calibrating a steering wheel. They said no problem and that it’ll be $85. A few days later I get this weird automated message about “parent skew” or something like that and that I’ll need to reschedule. I rescheduled to another day but the day before they call again and they set up the incorrect service order and that I will now need to pay $185! I canceled the order. Terrible service! Never using Best Buy again.
Dash
April 03, 2026
5 out of 5
Amazing service! Thanks to Seth helping out with my new ray band meta glasses gen 2. Seth was such a pleasure to have help me with getting the glasses when I went back into Best Buy for help with my glasses again I asked specifically for Seth to help me again! Employee of the month!
Josh H
April 03, 2026
5 out of 5
Seth was the best employee I’ve ever met please ask for him