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Frequently Asked Questions About Best Buy Green Bay

How do I check product availability at the Green Bay Best Buy?
How do I check my order status?
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Green Bay stores’ holiday hours?

Recent Reviews

4.0
(3528 reviews)
Justin S
June 05, 2026
1 out of 5
Horrible AI phone assistant! I had questions and wanted a human, called back 3 times, hung up on me the 2nd time, been on hold 5 minutes so far with obnoxious hold music
Eileen J
June 04, 2026
1 out of 5
Wanted to purchase a computer printer. Sales person in this department was with another customer. Upon completing the sale to the other customer, sales person disappeared. Waited 30 minutes. Still no assistance. Spoke to door greeter on my way out. Excuse was that employees did not show up on time for work. However there were 4 employees in the Wearable Electronics department talking to each other and no customers in that department. Was a loyal customer for over 20 years, but no more.
Response from Best Buy
June 04, 2026
Hi, Eileen, Thanks for taking the time to leave your feedback. We understand how frustrating it must feel to wait for help and not get it. It's unfortunate that that happened. We would like to speak with you more regarding your experience and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 160924 in your message to us. X: https://bby.me/lbcF6a Facebook: https://bby.me/sVQLPf Instagram: https://bby.me/uRSct4
Phil C
June 03, 2026
5 out of 5
No appointment walked in dropped off laptop, very pleased.
Amy G
May 30, 2026
1 out of 5
If you purchase a Geek Squad protection and need to use it, plan on getting a run around before actually getting assistance. I wish I could speak for this store specifically but when you call, you end up speaking to someone in their customer service department overseas. I wouldn't care, if they could actually help me but they cannot. Very frustrating.

About Best Buy Green Bay

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