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Frequently Asked Questions About Best Buy Green Bay

How do I check product availability at the Green Bay Best Buy?
How do I check my order status?
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Green Bay stores’ holiday hours?

Recent Reviews

4.0
(3327 reviews)
Cathy A
February 14, 2025
1 out of 5
We purchased an over priced Frigidaire apartment size oven 7 months ago. The appearance of the box was good. When we finally went to install it, we noticed the top was scratched and dented. Best Buy would do nothing about it, but they gave us Frigidaire number and they wouldn’t do anything about it since it was more than six months. People, inspector your appliances as soon as you receive it.
Response from Best Buy
February 14, 2025
Hello, Cathy, Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your appliance purchase. Our standard Return & Exchange period is 15 days from the date you receive your item, or 60 days for My Best Buy Plus and My Best Buy Total members. Here is a link to our Return & Exchange Promise: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If you require additional support, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #64813069” when reaching out on social media. Regards, ^Ravi
Colin M
February 11, 2025
5 out of 5
Helpful and friendly staff.
Gabrielle V
February 03, 2025
5 out of 5
Emma is an angel and helped me connect ALL OF MY DEVICES again. Thanks so much girl. So excited for the package 💕
James S
January 24, 2025
5 out of 5
We went to Best Buy to purchase a specific printer. After all I reviewed and felt I knew what was the most value for my buck, Todd in the printer department had come along and told me he wouldn't sell me that printer! After a short time of comparing printers, Todd had convinced me that if I went with the printer 🖨 that was the most value for my money, I would be back buying a new printer in a short time along with the ink cartridges that are a lot higher in cost. He showed me the plastic parts in one printer vis metal parts in another printer. This printer would last longer. Along with the high chance of the printer getting damaged when the paper might jam and pull the printer ribbon off and causing the printer to be damaged, be on repair. The printer he sold me was an HP Smart Tank 7602 Wireless All-In-One.. Thank you, Todd!!!!

About Best Buy Green Bay

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