I went in there today to purchase and new laptop for school and for drawing. I had kind of an idea of what I had wanted already but had lots of questions. Your Employee named "Avery" is extremely intelligent and helpful. He was very kind and patient and explained everything very well. He really knew his stuff! I purchased the HP Envy x360 Laptop 2 in 1 and I absolutely love it. He also helped me get ink for my printer at home and a drawing pen and a wireless mouse. He wasn't a "pushy" salesman but a very helpful one and really explained the differences on the laptops I was looking at. Also, if he didn't know something he was honest about it which I really liked, because he didn't lie just to get a better sale. He is an excellent Salesman and He deserves recognition and a raise!!!
Our radio installation went AWESOME! Our installation technician, ( I believe his name was Adam) who was working on Tuesday April 8th in the Ashwaubenon, not only explained what we needed before we arrived but also showed us all the features of our new installed radio. He has such a great personality and is very knowledgeable. I am forever a Best Buy customer. Thank you!
Went for help with phone couldn't get help because I had T mobile
Response from Best Buy
April 03, 2025
Hello,
Thanks for taking the time to share your feedback with us. I understand finding that you weren't able to get the assistance needed for your mobile phone, due to the carrier, wouldn't have been welcome news. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, the store you visited, and details on the assistance that you were seeking. Please also mention your "Google review 65004809" in your message to us.
Sincerely,
^Melissa