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Best Buy Green Bay
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Green Bay
How do I check product availability at the Green Bay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Green Bay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Green Bay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3470 reviews)
Nic A
January 02, 2026
1 out of 5
You know how stupid it is for me to order something from there website for store pick up just to get there and for some reason I’m waiting behind people who are checking out with merchandise. I’ve already paid. Now I’m waiting for someone to get a price check. Meanwhile my stuff is ready to go. Absolute joke
Response from Best Buy
January 02, 2026
Hi there!
Thank you for your review. We understand the importance of quick, efficient service and work diligently to ensure our order pick-up process runs smoothly, especially during the busy holiday season.
To formally document your feedback, feel free to reach out to us on Facebook (https://bby.me/y1v8mm), Instagram (https://bby.me/ipvg8i), or Twitter/X (https://bby.me/y4wb02). Be sure to mention your Google review 99423.
Becca J
December 22, 2025
5 out of 5
Always helpful people. Remember to shop local to keep our brick and mortar stores in business!!
Douglas N
December 20, 2025
5 out of 5
Great customer service and quick service for a tv we bought online and had to pick up. Had it at the front door in less than 5 minutes.
Ryan J
December 19, 2025
1 out of 5
They're predatory with their Best Buy card and will trick you into signing up for with the promise of instant savings, but instead it's in-store credit. Their employees lie to get you to sign up.
** EDIT ** Nice response from corporate. I was misled by your sales associates. If it was 10% back in terms of in-store credit, I wouldn't have signed up for your credit card. Oh well. Canceled my BB card today and will never shop at your store again.
Response from Best Buy
December 19, 2025
Hello, Ryan,
Thank you for your review. It can be frustrating if the terms of a credit card aren't made clear. The My Best Buy Card gives 20% cash back for new credit card holders in the form of My Best Buy Rewards certificates. That information is outlined in the terms and conditions that were given when signed up for the credit card.
If you need more information on the My Best Buy Credit Card, please feel free to reach out on social media with a private message. Please include Google Review 91191 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport