The GB Best Buy is the only place I’ll take my vehicles for audio installs. Adam, one of the car audio installers, is the best around. He’s more knowledgeable than any other installer I’ve ever had. He’s done 4 sub/amp installs for me throughout the years and has put in a new head unit as well and he always does a perfect job. 100% recommend
Anthony S
November 18, 2024
Went there today everyone was on there phone no one was in store (costomers) and me and my wife just waited around until I asked them "is anyone working today", then the employee's just looked at me and my wife like we were bothering them so I walked to TV section asked a guy named Matt if he was work or are u to busy for customers He told me "if I'm I don't like it I can shop somewhere els", I said are u kidding me, "GET YOUR MANAGER". Now manager comes I tell him what's going on and he tells me he'll handle it, he said really nothing to hum . "Wow" Then we go to check out and there is no check out employees there we want 10 mins before dome one shows up , now mind u no one (customers) is in store realy , we spent a few hundred dollars there only because or friend Lawrence works there and is very knowledgeable and great sales men at store I am disappointed in this store I won't be back or should I say I won't be back on Lawrences day off! SMH!!!
Response from Best Buy
November 18, 2024
Hello and thanks for reaching out on Google, Anthony.
Shopping in our stores should be a pleasant experience and getting help should be easy no matter if your friend is there or not. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64442349.
Kindly,
^Graham
Dave was extremely helpful with our purchase of a new tv. He used a wonderful tone of voice and explained to my wife and I how the different tv brands and levels worked. He was very informative, and was not push for the sale. We bought from this location because of Dave