Zielinski H
August 08, 2025
This is not bashing southridge best buy just in general. I have ordered 2 times online with best buy. Both times my package has not been delivered on the date specified. Both times I have had to call to find out why and both times they never assigned a carrier to my package. Now I'm sitting here with a few hundred out the window again hoping best buy gets their shit together to send me my order yet again. I can say firmly after this I will not be ordering from best buy again. I'm tired of the constant customer service calls and the we will get there when we get there attitude. Wanna buy something Amazon will deliver it on the date no issue.
Response from Best Buy
August 08, 2025
Hello, thank you for taking the time to leave a review here on Google. I also like to know that my orders are going to arrive by the Get It By Date on the order itself. Can you please reach out to us on Facebook (https://bby.me/f2xsfd), Twitter/X (https://bby.me/q81snh), or Instagram (https://bby.me/xtgwvh) with more information about your experience? Please begin your message with "This is regarding my Google Review #26327".
Regards,
^ Josh
Ordered a watch and called the store to make sure I could pick it up. After a 30 minute drive I was told my product wasnt there and id have to come back. Manager was of no help and downplayed the situation every chance he got. Order canceled.
Response from Best Buy
August 01, 2025
Hello David Morocho,
Thanks for the review. I can understand how you feel after making that drive. It's unfortunate for me to hear that you weren't able to get any help to pick up your product. We'd like to see if we can assist you in any way. To connect with a representative can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #23119. Please send us a private message. I look forward to hearing from you!
Facebook (https://bby.me/0cwvut)
Twitter/X (https://bby.me/umqos4)
Instagram (https://bby.me/k824nt)
Thanks,
^Ezra
I was there a couple of days ago and encountered Matthew and Marquise. They were extremely conscientious in their pursuit of finding the right lap top for me based on what I needed. They asked pertinent questions and used their knowledge to match me up with a device I would be happy with in the long run, not just for the sale. Great guys. Attentive and humorous. All in all, good experience.
Huge store with E bikes, and all sorts of electronics. But they did not have lift chairs in store like they advertised.