Some of the worst customer service I’ve ever received, every staff member is visibly annoyed whenever you ask for any assistance; ready for this place to close
Response from Best Buy
February 20, 2026
Hi, Samer,
Not feeling welcomed in a store would definitely be discouraging. We'd like to hear more about your experience. If you'd like to formally document your visit, please reach out on social media. Please include Google Review 119704 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Valerie C
February 17, 2026
Great choices on META glasses
CucumBear
February 07, 2026
My experience was great, straightforward, & easy. I bought a phone & got out of there.
Purchased a 65’’ inch Hisense U8 from Ali in home theater. Ali was very knowledgeable, he asked me what I was looking for, explained all the features of this tv, and why he would recommend it for my needs. Very professional and 2 weeks later I absolutely love this tv and highly recommend it!
People like to bash Hisense but the U8 is an amazing tv with great value/features such as built in surround sound speakers, and has won numerous awards for 2025. This is a quality tv and the best valued tv in the store for your money. Ali changed my thought process of the Hisense brand and is an absolute stellar salesman!
Ali is also Muslim like myself and bi-lingual, he speaks Urdu so I recommend my fellow Muslim brothers and sisters to ask for his help when in store. Ali knows the Hisense brand inside and out he is making waves in the ocean for this company, give this man a big raise, he deserves it and more!