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Best Buy Southridge
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Frequently Asked Questions About Best Buy Southridge
How do I check product availability at the Southridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4890 reviews)
Lilley l
March 11, 2025
3 out of 5
Took almost an hour to get a sales person to talk to me. I was hot and crabby and almost left without buying anything. We were skipped ny a sales guy too. We were there about 45 minutes and a sales guy helped people that had just walked in. I get upset when customer service is bad considering I was in a service industry and never ignored people. Love my new Laptop though!
Response from Best Buy
March 11, 2025
Hi, Lilley,
Thank you for your review. We're happy to hear you love your new laptop, although we do wish your recent store visit had been more positive. Our goal is to create a great customer experience with every interaction, and we appreciate your feedback as it helps us continue to improve.
So that we can formally document your feedback, please send a private message on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64913840.
Kind regards,
^Pre
Amy W
March 08, 2025
5 out of 5
Lots of helpful employees. Lots of selection
Maria S
March 05, 2025
1 out of 5
Bought a phone from Best Buy from a different location. Paid 49.99 membership fee so if phone drops in price they would do a price adjustment. 3 days later price drops. Went to the 76th St. Greenfield location and the (manager) says they won't honor it because of the gift card that was recieved. Buddy that was part of the special. I paid full price for the phone $1299!!! What was the point of getting the stupid membership! Will never shop at this location!
Update: To Megan: No thank you! I went to a different location and was treated much better and had no problems getting my price adjustment. It only took 15min for the wonderful employee to help me.
It's ridiculous how a manager didn't want to take the time to actually understand the issue because he had a long line of people and 1 employee by the register!
Response from Best Buy
March 06, 2025
Hello, Maria,
Thank you taking the time to leave a review. We know it's frustrating when you aren't able to receive a price match. If you'd like to formally document your experience, please reach out on social media via a private message. Please include your name, phone number, and email. Kindly mention Google Review 64894961 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Sincerely,
^Meghan
Meranda h
March 05, 2025
5 out of 5
Amazing store, amazing people and great service