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Best Buy Southridge
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Frequently Asked Questions About Best Buy Southridge
How do I check product availability at the Southridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5031 reviews)
Carmen G
November 04, 2025
5 out of 5
Its ok
Michael G
November 01, 2025
2 out of 5
Bought an open box computer monitor on Bestbuy.com, listed as "Excellent". When it did arrive late, I opened the box to find a broken monitor, missing remote, contents strewn all over, no packaging. Went to Best Buy in Greenfield to return. New store layout which is poor. Found the Customer Service counter. Stand there for 5 minutes watching random employees mingling amongst themselves. Finally, a random employee shows up and said I should have stood in the "Checkout" line which was a mile long to get to the Customer Service counter... Seriously? I have to wait in a checkout line holding a heavy monitor waiting to return the turd they sold me? Just a reminder why box stores are a thing of the past. Ended up buying a new one from Amazon. After this experience, will think long and hard before buying from Best Buy.
Response from Best Buy
November 01, 2025
Hello, Michael,
Thank you for sharing your concerns with your wait to complete a return for a monitor that was received that wasn't in the excellent condition expected. Open-Box items can sometimes be mislabeled, and we are glad to help with a replacement or return in store. If you need support or would like to further chat with us regarding your experience you can reach out to us on any of our social media profiles below with Review 63416 for support.
Facebook (https://bby.me/co3ueo), Twitter/X (https://bby.me/iqzenc), Instagram (https://bby.me/lf9o4s)
Rev.Dr.Timothy L
October 31, 2025
5 out of 5
Knowledge of products were amazing and application exemplary
James Q
October 26, 2025
1 out of 5
Great deals on all trashy amazon tvs which turn off 3-5 mins after being on in stand-by mode amazon insignia tvs are trash
Response from Best Buy
October 26, 2025
Good Afternoon, James,
We certainly understand how you are feeling after having issues with your recent television purchase. We would be happy to review this situation further. Please feel free to send us a private message on social media, so our team can help.
- Facebook (https://bby.me/xapc29)
- Twitter/X (https://bby.me/8qdvu4)
- Instagram (https://bby.me/hxgd6r)