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Frequently Asked Questions About Best Buy Southridge
How do I check product availability at the Southridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5154 reviews)
Bob C
June 21, 2026
5 out of 5
Was looking for a OTG adapter and found it here
They have good employees
The K
June 15, 2026
5 out of 5
Neat
Tommy S
June 04, 2026
1 out of 5
The Indian man that works at the Best Buy near Southridge Mall signed me up for "My Best Buy Plus" membership and told us that it was just a store royalty card. We purchased a computer, a computer screen and a printer. We later found out that he took the money out from our purchases and paid for our first year "My Best Buy Plus" memebership. We never said we wanted tl sign up for anything. We just wanted to sign up for store royalty card and that's it. He also applied for a Best Buy credit card for us and we never wanted that either (luckily, that didn't go through). The membership fee for the "My Best Buy Plus," is automatic payment and we didn't signed up for that either. We tried to canceled everything but it won't let us do that for now (because our membership is new). We have to wait until December 2026 to cancel our membership, otherwise it will automatically take out our money from our card. This is extremely dishonest business practice. Customers, please be careful.
Response from Best Buy
June 04, 2026
Hello Tommy,
We understand why you’d be upset if you were signed up for something you did not know about, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #160821 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/PKKNQm)
• Twitter/X (https://bby.me/8n7EeX)
• Instagram (https://bby.me/mzjphu)
Tanya M
June 04, 2026
5 out of 5
Bought a tv from best buy delivery service was great.