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Frequently Asked Questions About Best Buy Southridge
How do I check product availability at the Southridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5181 reviews)
Simar B
August 23, 2026
1 out of 5
We waited for 30 minutes and there was no one willing to help us. We asked them twice for help but they said that we were short staffed but they were just gossiping there and not helping us and they were there to just say welcome but not to actually attend us. Worst service ever. If we are willing to buy something but they were not ready to sell anything. The employees were so rude especially the one who was welcoming everyone they were just standing there and doing nothing. They were just telling everyone that we are short staffed why are you welcoming them if you know that there is no one there to help the customers. Worst experience ever at a retail store. Never ever coming to this store back again and recommend others to do the same if they want to not waste 1 hour of their precious time.
Kamryn S
August 22, 2026
5 out of 5
We went to look at projectors vs buying a tv. We honestly weren’t expecting anyone to have too much knowledge on the subject. Josh was working the area and had an impressive amount of knowledge. He was nice and patient. We walked in not expecting to make a purchase today, but we ended up making a choice on a projector because he gave us enough information to make a decision.
Julie J
August 18, 2026
5 out of 5
Quick help, in and out in less than 10 minutes
Jose G
August 17, 2026
4 out of 5
Very friendly people,and good service