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Best Buy Southridge
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Frequently Asked Questions About Best Buy Southridge
How do I check product availability at the Southridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5067 reviews)
Alyssa R
December 13, 2025
1 out of 5
Awful customer service. Purchased a wash machine earlier this year that is currently making noise and wanted to speak to someone in the appliance department. Could not find a soul. Had to go up to the service desk to have them send someone over. The kid who they sent knew nothing about appliances. Sent us over to the Geek Squad area to make an appointment with a tech, and a guy with greasy, filthy hair came out and said he has nothing to do with scheduling and we need to call the phone number on the card he gave us. What is the point of being there if you just tell someone to call a number? Was not a positive experience
Response from Best Buy
December 13, 2025
Alyssa,
This is indeed concerning and we appreciate you informing us of your visit. Please send a private message to Facebook (https://bby.me/9lu87x), Twitter/X (https://bby.me/kkohkj), or Instagram (https://bby.me/5vje6a) so we can look into this. Be sure to mention that you are responding to Google Review 87471 when reaching out.
Renatha O
December 11, 2025
1 out of 5
If I could give “0” stars I would. Worst costumer service experience. Bought a stove 4 months ago and Best Buy promised to deliver it within a month. Have been in contact with costumer services several times and they haven’t been able to provide a solution. I have been promised and scheduled my delivery many times and that hasn’t happened. They have scheduled my delivery appointment several times and when the of the delivery comes they just don’t show up and they don’t even notify me.
Klever M
December 09, 2025
5 out of 5
Muy buena
YAHI B
December 07, 2025
5 out of 5
Good