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Best Buy Southridge
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Frequently Asked Questions About Best Buy Southridge
How do I check product availability at the Southridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5058 reviews)
Joshua B
December 04, 2025
5 out of 5
Great experience. I stopped in to purchase multiple televisions at once, they had all of them in stock and a great price on all of them. Guy who checked me out was super friendly and helped a ton! Not your typical “big box” store experience!
Patricia H
December 03, 2025
1 out of 5
I went in to purchase a Sony 65 XR8B. THE TV WAS NOT IN STOCK so the sales rep told me they had replaced with the Sony 65 8. Sold me on the Sony 65 8. Went to check out and at first told delivery and installation would be on the 12th. Then because I added a surge protector the delivery went to the 15th
However when I looked at my slip today, I noticed they changed the TV I bought atnd added the one which was out of stock. Guess that's why the delay to the 12th. How can you lie to people like this. Do you not have a conscience. How can I trust anything you do or tell me. This is unprofessional and unethical. I want the TV I was sold by the rep. They sold me on that and now want to change it. I haven't seen the screen picture and I know it is lighted differently.
Response from Best Buy
December 04, 2025
Hello. Being told misinformation regarding an item and its availability can be frustrating, and we appreciate you reaching out. Our team would be glad to look into this for you and assist if needed. Please reach out to us on Facebook (https://bby.me/y3upy6), Twitter/X (https://bby.me/1sehnu), or Instagram (https://bby.me/7ik104). Please also include Google Review number 81263 when reaching out. Thanks!
Lucas
December 02, 2025
1 out of 5
Amazon has way better customer support. Much easier return process. Amazon is way cheaper too. Compare your prices people.
Bestbuy wouldn’t even return back my rewards money… sat on phone for over 3 hours to be told my rewards couldn’t be returned, even though the cancelation invoice said they would be……
Juan N
December 01, 2025
5 out of 5
Customer service was amazing. Shout out to all the ones who make a difference with your kindness and hospitality. Had a great shopping experience