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Frequently Asked Questions About Best Buy Janesville

How do I check product availability at the Janesville Best Buy?
How do I check my order status?
My local Janesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Janesville stores’ holiday hours?

Recent Reviews

4.0
(1919 reviews)
Joseph B
May 31, 2026
5 out of 5
Helpful staff and great selection make this very clean store one of the best for Electronics. I do miss the warmth of the 1980s best buy. B+
Lawrence J
May 28, 2026
5 out of 5
It seems as though they have everything!
Jennifer G
May 24, 2026
1 out of 5
Went here to spend good money on a laptop. When i got there i looked around but had some questions. So i asked this guy who was helping another customer if he could call another person over and he said no problem. Well there was another best buy worker by them as well he never offered to come help. He just stood there and did nothing. So after waiting for 10 min for help no one came over so i left and spent my money at another place.
Caroline B
May 22, 2026
2 out of 5
I am disappointed with Best Buy's customer service. I bought a gaming computer for my photography work after they assured me it would meet all my needs—but it falls drastically short in the display department. The RGB is nowhere near what I need, and the image quality is poor. Their advice was off, and now I’m left with a computer that can’t keep up with my professional standards.
Response from Best Buy
May 22, 2026
Hi, Caroline, Thank you for taking the time to reach out on Google with a review. It definitely makes sense to expect professional and accurate advice when it comes to computing. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #155715 in your message. You can find us here: Facebook (https://bby.me/crMBxt) Twitter/X (https://bby.me/DzglIY) Instagram (https://bby.me/hnZJYK).

About Best Buy Janesville

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