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Frequently Asked Questions About Best Buy Janesville

How do I check product availability at the Janesville Best Buy?
How do I check my order status?
My local Janesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Janesville stores’ holiday hours?

Recent Reviews

4.0
(1906 reviews)
Jon M
March 25, 2026
1 out of 5
Cannot reach anyone by phone… Tried numerous times with their virtual assistant! I live 20 miles away. How inconvenient!
Lois C
March 15, 2026
5 out of 5
Needed a router and asked for help because we didn't know what we needed. Salesman came over and asked us some questions about the house and where the router would be . He showed us what would be our best bet. Friendly and not pushy.
Derek R
March 09, 2026
5 out of 5
Ordered a laptop yesterday and a technician named Keith handled our pickup. He offered advice and info on the unit we bought without being asked and actually carried on a conversation with us. In this day and age I thought that was outstanding service. Thanks again Keith.
Randi R
February 28, 2026
1 out of 5
Horrible AI bot that cannot transfer you a employee of the actual location.
Response from Best Buy
February 28, 2026
Hello, Randi, Thank you for sharing your concerns with wanting to reach a store for support. We can understand that not being able to reach the store and getting support from the national call center can be difficult. We would be glad to chat with you regarding your concerns if you would like to reach out to us on any of our social media profiles below with Review 124174. Facebook (https://bby.me/n0ge2a) Twitter/X (https://bby.me/b05ihs) Instagram (https://bby.me/tr39e0)

About Best Buy Janesville

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