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Best Buy Janesville
2850 Deerfield Dr
Janesville, WI 53546
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
More to Explore
Frequently Asked Questions About Best Buy Janesville
How do I check product availability at the Janesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Janesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Janesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Janesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1781 reviews)
Nice I
September 16, 2024
3 out of 5
Decent place for some things. Don't buy chargers from here. They are absolute trash
Dan T
September 03, 2024
3 out of 5
It's best buy, nothing more nothing less.
Response from Best Buy
September 03, 2024
Hi, Dan,
We appreciate your feedback and would like to know more in order to help create a better experiences than you've received during your recent visit at your local Best Buy. Kindly send a private message or DM that includes your full name, phone number, email and the location in question to our team using one of our official social media platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
When reaching out, be sure to mention Google Review 64148079. We'd be happy to look into this further.
Sincerely,
^Tina
James S
August 24, 2024
1 out of 5
Car install guy here does a poor job. Came to have two dash cams installed in my vehicles, the first one the guy mounted the camera so high on the windshield, it was under the rearview mirror and you couldn't even see it to change the settings. I had to pull it down and reposition it on the windshield. I brought my second vehicle in and the same installer did the same thing again; mounted up under the mirror. I called him out this time and made him fix it and he gives the lame excuse "oh, everyone wants it different".
Then I go home and realize the park monitor feature doesn't work and the camera won't turn on when the vehicle is off using the wiring harness I bought to enable that feature. I bring the truck all the way back to the store, the guy pulls off the dash panel to access the wiring and goes "oh darn, I wired it backwards, every other camera the yellow wire is constant and the red is accessory". Yeah no buddy every wiring I've ever done red is constant, yellow is accessory. The installer at this location is a hack, will go to West Madison in the future where I know they know what they're doing. Smh
Response from Best Buy
August 24, 2024
Hi, James,
Thank you for sharing your concern with the installer at your local Best Buy. I can understand that having a difficult experience and having it corrected can be difficult. Please let us know if there is any additional information you would like to provide on the experience or to have it notated as a complaint for the installer on any of our Social Media Profiles for assistance with review 64111227.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Thanks,
^Tommy
Bradley B
August 21, 2024
3 out of 5
Over priced
Response from Best Buy
August 21, 2024
Hello Bradley,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We’d like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with “This is in regard to my Google review: 64098183” and share your full name, email, and phone number.
Thanks,
^Vanessa