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GEEK SQUAD

Best Buy Janesville

ClosedOpens at 10:00 AM
4.0
(1824 reviews)
2850 Deerfield Dr
Janesville, WI 53546
(608) 758-2156
Directions
ClosedOpens at 10:00 AM
SaturdayMay. 610:00 AM - 9:00 PMSundayMay. 710:00 AM - 7:00 PMMondayMay. 810:00 AM - 9:00 PMTuesdayMay. 910:00 AM - 9:00 PMWednesdayMay. 310:00 AM - 9:00 PMThursdayMay. 410:00 AM - 9:00 PMFridayMay. 510:00 AM - 9:00 PM
Services Offered
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Find Items in This Store

Shop Best Buy Janesville

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Janesville

How do I check product availability at the Janesville Best Buy?
How do I check my order status?
My local Janesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Janesville stores’ holiday hours?

Recent Reviews

4.0
(1824 reviews)
Amy L
April 26, 2025
5 out of 5
Jeff helped me find my item right away when I walked in- great customer service!
David J
April 11, 2025
1 out of 5
Was going to Apple Store in Madison, WI so I wouldn't have to renew my contract with Verizon for my broken phone. When I called the Apple Store telephone number to make an appointment, the call was forwarded to Florida. The person there referred me to Best Buy in Janesville, WI for a more convenient appointment. I didn't know until I got to my appointment that Best Buy requires a contract renewal.....wasted trip. They know how it works...tell us customers that before they waste our time.
Response from Best Buy
April 11, 2025
Hey there. Thank you for your review, David. We are saddened to hear that you had a negative experience with us. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (http://facebook.com/BestBuy) - Twitter/X (http://twitter.com/BestBuySupport) - Instagram (http://instagram.com/BestBuy) When reaching out, please mention it is regarding your Google Review 65031248. Kindest Regards, ^Vanessa
sophia F
March 26, 2025
1 out of 5
I made an appointment for my computer to be looked at. They told me they’d keep it overnight to look at it but kept it for a week without communicating that. Then when they finally did look at it they of course couldn’t fix it then proceeded to charge me 40$. I will not be buying anything from a Best Buy or taking anything there for a repair!
Response from Best Buy
March 26, 2025
Hi, Sophia, Thank you for taking the time to connect with us here to share this review. We are saddened to hear that your computer was kept longer than expected, and that they were unable to repair the issues you were facing. We would like to get some more details about this, and see if we can help in any way. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64970557. We look forward to hearing from you! Regards, ^Katie
Zoey L
March 21, 2025
5 out of 5
Justin was very helpful and kind! I went in looking for a Apple Watch and headphones and I was in and out in 10minutes…

About Best Buy Janesville

At Best Buy Janesville, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Janesville team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 2850 Deerfield Dr in Janesville, WI, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Janesville? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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