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Best Buy Janesville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Janesville
How do I check product availability at the Janesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Janesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Janesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Janesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1812 reviews)
Mary P
February 09, 2025
4 out of 5
Helpful employees
Yvette A
February 09, 2025
5 out of 5
Shoutout to Josh from Best Buy - Janesville. In the past two months, we had to replace two tv’s, and he was such a great help. He gave us the best deals that he could offer and honored price adjustments as new deals became available. Thank you for the great customer service!
Mike B
February 07, 2025
1 out of 5
Slow. No point of making an appointment
Response from Best Buy
February 07, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my shopping trips will be fast and efficient. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64789002".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Arianna H
February 03, 2025
1 out of 5
This Best Buy used to be good I don’t know what happened. I went into geek squad today for a storage issue. I had to bring in my entire pc tower just for the geek squad lady to tell me she wasn’t going to look at it. Than proceeded to say I should just buy a whole new pc. Or I could send it in for a diagnostic test for $259 dollars. That’s insane. When I said it was the storage and I just wanted to see if there was something wrong she still refused to actually look at my PC and than said yea I don’t know what’s wrong with it. I ended up figuring it out on my own and turns out it is a $6 fix. Do you guys hire random people now who know nothing about technology? I swear I’ve never had such horrible and incompetent experience in my entire life. This could have all been avoided if she just looked inside my pc for a second like I asked.
Response from Best Buy
February 03, 2025
Hello, Arianna,
Thank you for your feedback on Google my Business. Not having Geek Squad provide you with a customer service and looking over your PC tower is frustrating. We would like to hear about your Geek Squad experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out, mention "Google Review 64770200". Provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay