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Frequently Asked Questions About Best Buy Kenosha
How do I check product availability at the Kenosha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kenosha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kenosha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kenosha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2211 reviews)
Mark
April 27, 2025
5 out of 5
Had what I needed, thanks.
Dianna F
April 18, 2025
3 out of 5
Best Buy has seriously went downhill. No staff on sales floor whatsover. Service desk girl had no idea what I was looking for.
Response from Best Buy
April 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us via private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 65055700".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
Kahn E
April 13, 2025
5 out of 5
Best Buy was awesome they helped my wife get the right computer that works for her.
Allan H
April 13, 2025
3 out of 5
Staff is great in how they deal with you! Knowledgable and deal with you like an important person is good! So where is the problem? Be careful in buying the extended warrantee. One price is quoted for a couple of years, then an extension is offered at an increased cost. At the end of that year, repeat and increase. At the four year mark, no more extensions and no more coverage. Guess what, that’s when the problems start. Worse yet, parts will no longer be available and you are offered a new purchase!
Response from Best Buy
April 13, 2025
Hey there, Allan,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues with your extended warranty and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65038270" and share your full name, email, and phone number.
Thanks,
^Jacob