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Services Offered
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Frequently Asked Questions About Best Buy Kenosha
How do I check product availability at the Kenosha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kenosha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kenosha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kenosha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2196 reviews)
Maria S
March 07, 2025
5 out of 5
Extremely kind and helpful employees!
Ben K
February 28, 2025
2 out of 5
Online inventory was incorrect, staff were cordial, but more focused in on-line orders than people in the store, and the options presented to me weren't any different than had I just ordered the item I was interested in from home, except that I wouldn't have wasted my time. I won't be back.
Response from Best Buy
March 01, 2025
Hi, Ben,
Thanks for taking the time to leave a review here on Google. I can certainly understand expecting knowledgeable support when shopping at your local Best Buy.
If you require assistance, please send us a private message on social media. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64876872” when reaching out, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
RoxxVenecia30 C
February 28, 2025
5 out of 5
I want to give a Big shout out to Michael and Abdul we came last night from Illinois and they were so Nice and helpful to me and My Husband i went to changed my Zfold 6 and Michael transferred all the information from one phone to the other everything went smooth I couldn't be happier thank you so Much definitely looking forward to come to this location and purchase other stuff 😀 ❤️
Mohamed H
February 23, 2025
5 out of 5
Great service and very skillful workers.Thank you chris and abdul for your great patience.