Need something quick for tech cant go wrong.
Recently moved back to Kenosha and needed to visit this store a few times. Associates are friendly and knowledgeable. Yesterday I worked w Tony in installation area who patiently explained the problem and helped me resolve it quickly. Will keep coming back.
Called ahead to check if they had any ps4 controllers in stock, non new but had refurbished, went in and was told they didn't have any at all by the guy at the entrance, off the top of his head. Didn't even check.
Response from Best Buy
June 08, 2026
Thanks for sharing this review. We're concerned to hear about this experience and that the service you received didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/nsDZ9q), Twitter/X (https://bby.me/5RaQkz), or Instagram (https://bby.me/EnxESU). Please include the Google Review reference number #170453 when reaching out.
Looks like an older location. Pretty empty when we went