I bought a TV at best Buy and it sucked the sales people did not explain to me very good of what I was looking for in a TV .so the Samsung I returned and talked to totally different sales people and they were extremely helpful I went for the TCL and they explained everything so it depends on the person
They need to work on their customer service skills, came in ready to buy a phone, saw 3 guy just standing around not once did anyone come check on me.
Always have what I'm looking for.
Ryan was very polite, knowledgeable about the TVs, pointed us to a better product, AND saved us over $1,000. Good work.