How do I check product availability at the Kohler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kohler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kohler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kohler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1242 reviews)
Tony B
December 12, 2025
5 out of 5
The people there were very helpful. They made some very good suggestions for making an informed decision
Tina B
December 10, 2025
5 out of 5
Very nice employees
Michael H
December 04, 2025
1 out of 5
Horrible retail experience. I would never buy an Apple product from this store. The entire experience of buying a Macbook Air is one I would like to forget. Sales dept rep was rude and not any help on an Apple product. There is no reason this retailer should be an Apple Dealer if this is the overall experience for the brand.
Response from Best Buy
December 04, 2025
Hey there, Michael,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience looking for a MacBook Air. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #81365" for reference. You can find us here:
Twitter(X):
https://bby.me/pmlfws
Facebook:
https://bby.me/uji5zo
Instagram:
https://bby.me/s48iwn
Dalton D
November 28, 2025
4 out of 5
They dont sell gaming laptops so other then that great store, friendly staff and its clean compared to other stores I've been in.