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Best Buy Kohler
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Frequently Asked Questions About Best Buy Kohler
How do I check product availability at the Kohler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kohler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kohler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kohler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1175 reviews)
SF S
November 08, 2024
1 out of 5
Best Buy’s price guarantee is BS now. The manager assured me when I made my purchase that if the price changed in 60 days, I could come back in for an adjustment. I did that tonight, and then was told I had to do it online through the app. I have now been stuck in a chat for over a half an hour, with no resolution yet. At this point, I’m just going to return the purchase, and no longer shopping at this store. I don’t have time to spend hours on the phone asking for a small credit. Shame on you for putting all that responsibility and effort back on the customers.
Response from Best Buy
November 08, 2024
Hi there,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your price match request.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64402581” when reaching out on social media.
Regards,
^Ravi
Ali D
November 03, 2024
5 out of 5
Kim is amazing! The long haired, pony tail guy, not so much. I have made several purchases in the last month and due to that guy I was planning on taking my business elsewhere, until Kim helped me. Kim went above and beyond and provided superior customer service.
Anne P
October 28, 2024
5 out of 5
Wonderful Customer Service, have questions? Excellent Customer Care 👍
Ellie P
October 28, 2024
5 out of 5
They are super nice here. I got help from Rod. Nice and gave me some helpful tips.