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Frequently Asked Questions About Best Buy Kohler

How do I check product availability at the Kohler Best Buy?
How do I check my order status?
My local Kohler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kohler stores’ holiday hours?

Recent Reviews

4.0
(1232 reviews)
Felicia B
October 02, 2025
5 out of 5
Staff is always helpful with any questions you may have
David G
September 30, 2025
5 out of 5
Found what I was looking for. Clerk was great.
Jamie S
September 12, 2025
3 out of 5
Friendly service, clean bathrooms.
Rodel C
August 19, 2025
1 out of 5
Picked up an open box laptop only to find out they sent me out with the wrong AC adapter. Called in Best Buy customer rep and told me to stop by at this location which is closer than driving to their depot in Milwaukee(where I picked up) and somebody should be able to help. (too easy) Showed up and the checkout guy which I hope is also the customer service told me no can do and to pretty much kick rocks. I'm confused the person I spoke with on the phone literally told me to drive an hour and a half there. In summary, it's an unpleasant experience and I can see why this store will probably not going to be a business soon.

About Best Buy Kohler

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