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Frequently Asked Questions About Best Buy Lake Geneva

How do I check product availability at the Lake Geneva Best Buy?
How do I check my order status?
My local Lake Geneva Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lake Geneva stores’ holiday hours?

Recent Reviews

4.1
(1309 reviews)
Bartler M
July 24, 2025
3 out of 5
Best Buy – Lake Geneva I stopped by looking for the Samsung Galaxy Watch 8 Ultra and asked a salesperson if I could see it in person to compare it with the Galaxy Watch 8 Classic. Unfortunately, they didn’t have any real watches on display — only fake display models. It was disappointing not to be able to compare sizes or features properly. Felt like a wasted trip since there was nothing hands-on to see. We have in the locker but after that nooo.
Response from Best Buy
July 24, 2025
Hello, Thanks for sharing this with us. I can appreciate wanting to see a live demo of an item that you're looking to purchase, as it can be helpful to make a decision. Getting to the store to only find that the models are not functioning, isn't ideal. I'd be happy to have this looked into further with you. Can you please send a private message on one of our social media platforms, Facebook (https://bby.me/bvju4k), Twitter/X (https://bby.me/8eiqbb), or Instagram (https://bby.me/wyhf9l), and mention your "Google review #19918" in the message? Sincerely, ^ Melissa
Durand P
July 19, 2025
5 out of 5
In and out
Kelly A
July 19, 2025
5 out of 5
Five star customer service complete with a phone call to 1. Scope out the work 2. Prepare the user to charge devices or bring power cords or accessories. Customer service done right!
John S
July 12, 2025
5 out of 5
The Lake Geneva Best Buy is a well run store. The staff is always helpful and pleasant to work with.

About Best Buy Lake Geneva

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