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Frequently Asked Questions About Best Buy Lake Geneva

How do I check product availability at the Lake Geneva Best Buy?
How do I check my order status?
My local Lake Geneva Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lake Geneva stores’ holiday hours?

Recent Reviews

4.1
(1336 reviews)
Kale M
January 16, 2026
1 out of 5
couldn't talk to a person when I tried to call the store because the most useless robot ever kept rerouting me
Response from Best Buy
January 16, 2026
Hello, Kale, Thank you for leaving us a review. It saddens us to hear that your recent experiences have not been a positive one, especially when needing support. We appreciate your feedback, and would like to offer additional assistance. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #105467" when reaching out on social.
Hope M
December 27, 2025
3 out of 5
Was trying to buy a display computer tower. After we had everything else boxed up they couldn't scan the monitor to pay, they call a manager and he says that one isn't supposed to be here. We have to ship it back. Which was annoying but I understand. Not one associate offered to help find something similar. All of a sudden everyone was mute. 🤷
Response from Best Buy
December 27, 2025
Hello, thank you for sharing your experience here. We would love to see what's possible for you here. Can you please reach out to us on Facebook (https://bby.me/3dv25g), Twitter/X (https://bby.me/3p6hf4), or Instagram (https://bby.me/2z5pyd) with more information about your experience? Please begin your message with "This is regarding my Google Review #95986".
Kris K
December 26, 2025
5 out of 5
Did data transfer, etc, to new laptop. Patient & helpful.
Christina K
December 21, 2025
2 out of 5
Was greeted at the door and told someone would come and help by the sound systems. No one came. After 10 minutes I looked all over and still noone. I gave up and left

About Best Buy Lake Geneva

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