Frequently Asked Questions About Best Buy Lake Geneva
How do I check product availability at the Lake Geneva Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lake Geneva Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lake Geneva stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lake Geneva Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1349 reviews)
Daniel K
June 22, 2026
5 out of 5
I was treated very well by Mike a very intelligent salesman! I think he should get a raise! It was a very pleasant shopping experience. I enjoyed it very much
Marcia M
May 18, 2026
5 out of 5
We needed to purchase a new TV. Juan greeted us and walked us thru and asked the important questions. Size, how much do you want to spend. He allowed us to walk around and would find us to check in or we could ask him questions. Another associate approached us and started showing us the high price TV's but when we told her our budget we never saw her again. Juan was awesome and even helped load the TV into the vehicle.
Kim S
May 06, 2026
1 out of 5
Everything we have bought from Best Buy is junk. Right now we have a 10 month dryer throwing codes, waiting for a service tech. And a 1 year old Laptop that keeps shutting off randomly and we’ve had to COMPLETELY reboot. In total thousands of dollars spent on brand new products for neither of them to even last a full year without issues. Absolutely ridiculous. We also have a TV that is junk that’s a few years old. How can you spend so much money on brand new things and they all be pieces of crap.
Dracimus
May 03, 2026
1 out of 5
Roadie driver. Avoid all cost on this delivery because they pay less than what IRS (tax) mileage rate. Rules always pay close to 1 dollar per miles.