Frequently Asked Questions About Best Buy East Madison
How do I check product availability at the East Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3452 reviews)
serkan p
September 16, 2025
5 out of 5
Steve from GeekSquad and the rest of the employees helped us a lot to find the right products with pinpoint recommendations.
Savanna b
September 13, 2025
5 out of 5
My friend Ryan and I came in for a Pc. We had the pleasure of working with Rayne and he was the best employee to get teamed with!
Julio A
September 12, 2025
5 out of 5
Perfecta tienda electrónica calidad en productos y tecnología...Saludos
Mallory N
August 30, 2025
5 out of 5
I don’t remember who helped me but he was awesome! I went for the turtle beach headset but had mentioned it was very heavy and he pointed me over to a similarly priced one that was significantly lighter and worked just as well. It was in fact everything he said it was and I thank him for that because my head no longer hurts after 10 minutes. He helped me pull some things from the back that I wanted so I wouldn’t have to order it or go to Janesville for it. Absolute angel