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Frequently Asked Questions About Best Buy East Madison

How do I check product availability at the East Madison Best Buy?
How do I check my order status?
My local East Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Madison stores’ holiday hours?

Recent Reviews

4.0
(3416 reviews)
John H
June 23, 2025
5 out of 5
Geek Squad is great. MP3 players are reliable. Service is fast & friendly. Geeks replaced my failing hard drive in my laptop, new one had 2x the storage capacity of the one it replaced. I just purchased a new Torras personal neck cooling device. Works well to cool head/neck region in 105 degree F relative heat index.
Beachwalker22
June 13, 2025
1 out of 5
Was told I would be helped if I went to wait in an area of the store. no one ever came to help me-there were employees in different parts of the store, walking around with other employees in the store, laughing and looking at their cell phones. Two employees, including the manager were hanging around at the very front of the store. I talked with the manager, who clearly didn’t care-this should be an online store only because there’s no one in the store to ever help you-they were probably five customers in the entire store. This store has gone downhill so bad I won’t go back. Shopped at the store for probably the last 20 years so it’s their loss.
Michael M
June 12, 2025
4 out of 5
Car stereo replacement w/installation, Tech Cody did a good job 👍
John L
June 07, 2025
5 out of 5
Big box electronics. Good vibes

About Best Buy East Madison

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