Frequently Asked Questions About Best Buy East Madison
How do I check product availability at the East Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3380 reviews)
Tasha T
March 12, 2025
5 out of 5
Had to go in store to buy a toner for my printer, so I order online. Ended up ordering some thumb stick cover things, TJ was very helpful and got it ordered fairly quickly! Appreciate the fast service.
Alejandro D
March 10, 2025
4 out of 5
Pretty good selection of tech items.
Harry S
March 08, 2025
5 out of 5
My experience was more than I expected. TV purchased from Walmart was a nightmare and could not use the TV due to NO Wi-Fi. Gentleman that helped the wife and I Friday night showed me exactly what should have happened and did not on this do called smart TV...NOT. He was patient and kind because I at times when not heard a can be unkind and impatient. I spent a couple of hours taking out the old putting in the new and within minutes had my TV up and running with everything working. Time to start buying at Best Buy. I seen the wife eye coffee maker. I'm partial the the Italian brand being a Mediterranean Sailor. Bravo Zulu to that rep for he deserves it.
Peace
Harry Knight Stritter MS1 USNavy Retired DAV VFW Riders
Joey T
March 05, 2025
5 out of 5
Although I was not greeted when I first entered the store Or acknowledged when I left, I worked with a guy named Sam and he was incredible. He walked me through the process on my product for my wife’s birthday and rewards points And was extremely knowledgeable. Give Sam a raise!