Frequently Asked Questions About Best Buy East Madison
How do I check product availability at the East Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3468 reviews)
maestro4202 2
November 30, 2025
1 out of 5
I feel Best Buy is one of the most unfriendly stores you can go to up there with Marshall's.
Response from Best Buy
November 30, 2025
Thanks for sharing this review. We're concerned to hear you feel this way. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/u3quxk), Twitter/X (https://bby.me/a9gavz), or Instagram (https://bby.me/bkpwda). Please include the Google Review reference number #78568 when reaching out.
Outlaw-jack H
November 29, 2025
4 out of 5
Yo give Quinton in the computer section a raise my boy was putting in work on Black Friday
Laurie P
November 28, 2025
5 out of 5
Geek Squad gentleman addressed my laptop concerns immediately and explained a few different options/price points to get me up and running again. Greatly appreciated the time and attention!
PMK
November 23, 2025
4 out of 5
Better than west side location. Was busy so I was able to evade the annoying "can I help you" repeat assault usually faced.