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Frequently Asked Questions About Best Buy East Madison

How do I check product availability at the East Madison Best Buy?
How do I check my order status?
My local East Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Madison stores’ holiday hours?

Recent Reviews

4.0
(3506 reviews)
Mark T
March 25, 2026
4 out of 5
We had two computers both had viruses geek squad was helpful
Kristin Z
March 24, 2026
1 out of 5
Virtual assistant with AI assist is HORRIBLE. Where are the live people to talk to. All I am getting is “ can you repeat that” “I didn’t understand”. This is not advancement it is a huge decline in customer service and human interaction.
Response from Best Buy
March 24, 2026
We understand the frustration when you could not get the support you needed over the phone. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/smGO4s), Twitter/X (https://bby.me/1AmreE), or Instagram (https://bby.me/xhQbTa), and mention your Google review, 134199.
Redwolf S
March 21, 2026
5 out of 5
Very clean and very helpful staff
Sue S
March 09, 2026
5 out of 5
The staff are very helpful 🙂

About Best Buy East Madison

bestbuy.com