Frequently Asked Questions About Best Buy East Madison
How do I check product availability at the East Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3394 reviews)
thisis h
April 15, 2025
1 out of 5
Complete unprofessional and disorganized mess. They tried to install something into my car but then broke my car and took 2 months to organize to get it fixed. No sorry or compensation. Avoid at all costs!
Response from Best Buy
April 15, 2025
Hello there!
Thank you for taking the time to reach out on Google with a review. We are fully committed to providing a professional and organized environment for services. In a situation similar to the one you have detailed, I would also look for support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65045599 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Cheers,
^Ryan
J C
April 15, 2025
3 out of 5
Prices high. Advertise for sale items often out of stock
Response from Best Buy
April 15, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to take advantage of deals because the item is out of stock, isn't an ideal situation. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, the location you visited, and details on what you were trying to purchase. Please also refer to your "Google review 65043605" in your message to us.
Sincerely,
^Melissa
Tila A
April 12, 2025
5 out of 5
Friendly staff 😋
Ricardo B
April 10, 2025
4 out of 5
Muy buena atención por parte de los empleados, productos entregados en buenas condiciones