Frequently Asked Questions About Best Buy East Madison
How do I check product availability at the East Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3524 reviews)
Desmond
May 14, 2026
1 out of 5
I purchased an alpine type R dual loaded truck enclosure, and a 4 year Best Buy protection plan. One of the 2 subs stopped working. I took it in for service. Service cannot replace the 1 sub and is giving me a gift card for the amount I purchased the enclosure at. Well the enclosure is now 200$ more from Best Buy! These subs have not changed or been upgraded in any way. Some protection plan 👎
Response from Best Buy
May 14, 2026
Hello,
Not being able to have the Sub replaced, and now the product is more money is upsetting. Let's discuss this experience. Please mention review # 152356 when connecting on a private social media link.
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Commander S
May 12, 2026
5 out of 5
Clean, lots of diverse tech, and a good team.
Juanito
May 10, 2026
5 out of 5
This is the place that I always get my pc components
Noel G
May 08, 2026
5 out of 5
Myhles, Tammy, and Fin are all awesome! Promote them!!!!! They deserve it!!!