Frequently Asked Questions About Best Buy West Madison
How do I check product availability at the West Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2756 reviews)
Sundeep R
December 24, 2024
3 out of 5
Was told they don't sell Greenworks products at their store, but the app says to pick it up at their store within 1 hr? They also ran out of certain Sony earbuds.
Response from Best Buy
December 26, 2024
Hello there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us and were not able to purchase your items. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64606033" and share your full name, email, and phone number.
Thanks,
^Vanessa
Justin J
December 21, 2024
5 out of 5
We visited the Madison West Best Buy to pick-up an order from another location that didn't have the item in stock. I had some last minute questions about the laptop I was there to pickup. In the computer area we were greeted by a Snapdragon Rep named Cal. He was able to educate me and answer all of my questions that the other location could not answer. Glad I ran into Cal, he saved me about $500 by not buying something I really didn't need.
soofley
December 17, 2024
5 out of 5
Good selection of daily electronics
Victoria C
December 13, 2024
5 out of 5
Son wanted to look at monitors.I wandered around place was busy because of black Friday