Thank you Best buy for having such a great person as Jason. He is very professional and very helpful. He isn't afraid to go extra mile to help you. We appreciated his help with our phone. Very recommend.
I purchase wrong size battery. when try to return it they say: "no returns on open box for battery".......when I asked "why no one give fare warning when I purchase it?"... the answer was:.....NO ANSWER!!
Response from Best Buy
July 24, 2025
Hi, Amit,
Thanks for taking the time to leave a review here on Google. I can understand wanting clarity on our Return & Exchange Promise.
Please note that consumables, such as batteries, are not eligible for a return once opened. Here is a link to our Return & Exchange Promise: https://bby.me/6efb2n.
If you require additional support, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport
Kindly mention the phrase “Google review #19609” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Love that you can test all the different smart rings here for free
I've been a customer at this location since they opened long, long ago. Through the years, as all the tech stores closed down, Best Buy still survives. I virtually never walk out without what I'm looking for. It is still nice to have a place I can go and get what I need immediately. While on-line ordering is so dominant, having a place to go for immediate access is appreciated. This location has an audiophile section I appreciate. I have spent too much money there--LOL. The experts they have for Home Theater have built us a grand set-up at our place. Now, get this, just the other day, I was browsing their appliances and I had just purchased a refrigerator at another dealer in town and Best Buy's price was 500 dollars less. I took a photo and got the reduction from the dealer I used. If it weren't for Best Buy, I would have paid too much. Thanks Best Buy. Next time, I will just start with you for appliances...