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GEEK SQUAD

Best Buy West Madison

Open NowCloses at 9:00 PM
4.1
(2786 reviews)
7357 W Towne Way
Madison, WI 53719
(608) 829-1188
Directions
Open NowCloses at 9:00 PM
SaturdayApr. 110:00 AM - 9:00 PMSundayMar. 2610:00 AM - 7:00 PMMondayMar. 2710:00 AM - 9:00 PMTuesdayMar. 2810:00 AM - 9:00 PMWednesdayMar. 2910:00 AM - 9:00 PMThursdayMar. 3010:00 AM - 9:00 PMFridayMar. 3110:00 AM - 9:00 PM
Services Offered
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Specialty Shops and Services

  • More cameras. More help. More hands-on. Come in to experience camera shopping the way it should be.

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy West Madison

How do I check product availability at the West Madison Best Buy?
How do I check my order status?
My local West Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Madison stores’ holiday hours?

Recent Reviews

4.1
(2786 reviews)
fatty1569
March 19, 2025
5 out of 5
The staff is always very helpful and not hounding you
MADISON G
March 18, 2025
1 out of 5
If I could give this place negative stars I would! They keep trying to sell you crap and plans. You can't return nothing anymore! Talk you into getting a credit card to screw you over in the end. It's all trick to keep spending money with them. I will be closing all my accounts and never shop here again! I can't even buy a gift and return it in 16 days with a receipt unless I buy a $50 membership! You just lost me forever
Response from Best Buy
March 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in policy returns will be processed quickly and efficiently. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64941599". Full Name E-mail Address Phone Number Regards, ^Josh
Jason L
March 16, 2025
5 out of 5
Very clean store with non aggressive, intelligent staff.
David P
March 14, 2025
4 out of 5
Good selection,It's hard to beat Amazon ,with ease of shopping from home .I still like to see in person a lot of larger appliances, you can get a better understanding how well they are made and compare other brands.

About Best Buy West Madison

At Best Buy West Madison, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy West Madison team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 7357 W Towne Way in Madison, WI, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy West Madison? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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