'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Menomonee Falls
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Menomonee Falls
How do I check product availability at the Menomonee Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Menomonee Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Menomonee Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Menomonee Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2065 reviews)
Chelsea A
January 30, 2025
1 out of 5
I exchanged a MacBook air an hour after picking it up due to a scuff on the front and had to pay an extra 200 dollars for it because it was no longer on sale. Ive never honestly been to a business where i had to pay extra for an exchange on a sale item.
Response from Best Buy
January 30, 2025
Hello, Chelsea,
Thank you for your review and feedback on your recent experience. I can certainly understand being frustrated by this. Typically exchanges for the exact same item do keep the sale price during the exchange. However, if you chose a different model number than the one previously purchased, the system doesn't recognize it as an even exchange. If you'd like assistance, please send a private message on social media with your name, phone number, and email so we can look into your options. Please include Google Review 64752190 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Joan G
January 29, 2025
1 out of 5
I went to the Best Buy in Menomonee Falls last week to buy a new microwave. I couldn’t see the one I wanted in a box anywhere so I went to the desk to ask them to send help. I waited 10 minutes for someone to come and nobody did. I looked around and lots of employees were chatting to each other everywhere!!! So called the store while I was sitting on the ladder thing waiting for someone to come help me by the microwaves!!! FINALLY someone answered the phone and I asked if they would send someone back to microwaves and explained what had already happened. She said she was the call center and wasn’t at the store but just answered the phone if they are busy. (I guess chatting with each other constitutes as busy there)🤷♀️. So I went to the guy at the front door and asked if they had a store manager I could speak with. He called him over. (He was nearby chatting with two other employees 🙄. I very specifically told him I came in to buy a microwave and what transpired. He asked who I asked to send someone over. I pointed her out. I then told him that I was now going to leave and purchase my microwave at a different store who actually wanted to make a sale. Instead of offering to help me himself, he just stood there!!! I couldn’t believe it!!! They don’t care or know what customer service is it anymore!
Response from Best Buy
January 30, 2025
Hi there, Joan,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting timely assistance when shopping at your local Best Buy. This is far from the experience we strive to give our customers.
If you require additional assistance, or would like to document this feedback, please reach out to us via social media. Our team would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, Convo #64751563” when reaching out on social media.
Kind regards,
^Ravi
Scott M
January 28, 2025
5 out of 5
Nice and easy picking up my online order
Alan W
January 27, 2025
3 out of 5
No selection. Had to order online. Guess I should have started and stayed online. Amazon came through.
Response from Best Buy
January 27, 2025
Good Afternoon, Alan,
We certainly understand how you are feeling after not finding the item you were searching for. We would love to connect with you and be able to review this further. Please reach out to our team by sending us a private message on social media, making sure you include your Google review case ID in your message: #64740247.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby