Extremely disappointing experience with Geek Squad at the Menomonee Falls Best Buy. Apparently, their services don't extend much beyond basic virus scans. If you need an actual hardware repair, don't waste your time. The staff came across as smug, dismissive, and completely unhelpful. Terrible customer service and a complete waste of a trip. Not the Best Buy, that's for sure.
Patrick A
October 18, 2026
Great electronics an stuff. Bought a TV, receiver, beats headphones, water filters & refrigerator. Helpfull crew.
Great store with very nice employees.
Shout out to Dimitri who was awesome and knowledgeable and very helpful when we purchased a new iPhone from him at Best Buy!!!!
Thank you so much Dimitri!!!!
Because of expertise we had a great experience at Best Buy !