Accessing the store directly to speak to a real person is ridiculous !!!
Response from Best Buy
November 04, 2025
Hello there, Mary!
We definitely understand the need to speak with someone at your local store, when needed. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #64649 in your message. You can find us here:
Facebook (https://bby.me/88sgpd)
Twitter/X (https://bby.me/7cxu9k)
Instagram (https://bby.me/y9xhv5).
See NICK in TVs .... the BEST!
Great inventory of everything electronic. Plenty of parking. Easy to get to.
Vargas was very helpful and patient, answering a lot of questions for both me, and another customer looking at a similar product. He juggled both of us calmy and respectfully, with a few laughs in there, too 🙂 He even went the extra mile to verify product info that couldn't be found on the Best Buy site, going to the manufacturer's site. He was fun and honestly made my day!