Frequently Asked Questions About Best Buy Menomonee Falls
How do I check product availability at the Menomonee Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Menomonee Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Menomonee Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Menomonee Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2111 reviews)
O O
August 22, 2025
1 out of 5
It’s a joke got to sit in line for 45 minutes just to warranty something buy from amazon so much better and not a waste of your time
Response from Best Buy
August 22, 2025
Hello!
Wait times are never ideal and I can imagine the frustration this has caused. Please connect with our support team via Facebook (https://bby.me/4ktoro), Twitter/X (https://bby.me/zl7ecr), or Instagram (https://bby.me/ubqsb3) so we can see where we missed the mark. Be sure to mention Google Review 33339 in your response.
Sincerely,
^Tina
Aaron R
August 20, 2025
5 out of 5
Ordered a 4.3 cubic foot dorm refrigerator for a curbside pickup. They executed flawlessly. Checked my number and helped put it in my car. This 4.3 refrigerator Best Buy experience earned a 5.0
5 stars
Tiemyshoe
August 17, 2025
1 out of 5
Horrible service. Been standing in the aisle for 20 minutes waiting for help. Went to electronic desk and see that the gentleman was helping a customer so I waited. A customer walked up to him so he carried on to help that customer after he finished up with his current customer. I walked thru the aisle and saw another best buy worker so I asked for an item and he said he was currently looking for a game for a customer and will get someone to come help me so I said sure. Now been waiting close to 45 mins now..... Mayfair best buy would be a better choice so take the longer drive I know I will next time
Response from Best Buy
August 17, 2025
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams as well as assist in any way that we can. To do so, please send us a message on Facebook (https://bby.me/2nhl7z), Twitter/X (https://bby.me/b7do7p), or Instagram (https://bby.me/8phnd1). Please also include Google Review number 30771.
Best,
^Allison