Amazing service and friendly team members; only reason of 4/5 is I had to drive an hour to pickup my parts to hand to geeksquad after I called and they said they couldn't just transfer it themselves, but upon arrival geek squad already had them :/
Excellent service and a "best we can!" Attitude. Helpful employees and a wide selection.
Walked into Best Buy to purchase a tv that I saw on line.
Sales guy comes around the corner, trying to sell me a sound bar, I say “don’t need.” He tries to sell me a tv three times the price, I say “don’t need”. Tells me the one I want will stop working in less than a year, I say “ why does Best Buy sell products that will break down in months?”
I dismiss him by gesturing to a couple that looked like they needed help.
Teen daughter is carrying tv towards the front for me to purchase
… sales guy around the corner again!
…”you’re going to roll the dice with that one” ( earlier he said that I would be back in a year because tv won’t last.)
I tell daughter to leave the tv right there, “we are going to Target next door” loud enough for other employees to hear.
Target- Where I bought a tv
One star for Best Buy
because I can’t do zero
And… the building was nicely air conditioned
Why does Best Buy train employees to chase paying customers out the door?
Friendly and knowledgeable staff.