Best Buy La Crosse

Didn't have a phone case for my phone.

Look, if you're thinking about shopping or getting something fixed here, maybe pump the brakes. A quick glance at their other one-star reviews should give you a pretty clear picture of what you're in for. Consider it a warning label. Getting in touch with them? Good luck. Communication seems to be an optional extra they rarely offer. You'll likely be doing all the heavy lifting when it comes to getting updates, whether it's from the store, the service center, or even their social media folks. Don't expect them to reach out to you; you'll be the one doing all the chasing. And about the staff... it's a bit of a head-scratcher. It feels like anyone not directly on the sales floor or at a register hasn't quite grasped the concept of customer service. You might even find employees loudly talking over customers who are already having a tough time. It leaves you wondering if some of them are just there for their own amusement. So, if you value clear communication and a smooth customer experience, you might want to explore other options.

Avoid This Store for Shopping and Repairs Steer clear of this place, whether you're looking to buy something new or get a repair. Just check out their other one-star reviews if you need more convincing – they paint a pretty clear picture. Communication here is a total joke. Don't expect to hear from the store or the service center; even their social media team will leave you hanging, forcing you to chase them down for updates. And to top it all off, they don't even bother to rein in their employees, who act like petulant children, loudly trying to talk over already distressed customers. It seems like anyone who isn't a cashier or on the sales floor is just there for laughs.

Very friendly and helpful