Frequently Asked Questions About Best Buy La Crosse
How do I check product availability at the La Crosse Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local La Crosse Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy La Crosse stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the La Crosse Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2222 reviews)
H P
January 15, 2025
1 out of 5
Store has completely been revamped since my younger years. Walked in, walked around 5 minutes and left.
Jocelyn R
January 14, 2025
3 out of 5
You'll never be able to call the store and speak to a local employee at the store. Hopefully they respond to this with a number that connects me to the onalaska store...... but they won't.
Response from Best Buy
January 14, 2025
Hello, Jocelyn,
Best Buy strives to provide a support experience where you are easily able to get the assistance you need when you reach out. So, we fully understand how you are feeling after your recent experience did not match this. We would be happy to connect with you and look further into these concerns. Please reach out to us by sending us a private message through social media, making sure you include your Google review in your message: #64678829.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Hopeful B
January 09, 2025
1 out of 5
Horrible service lost a customer for life
Response from Best Buy
January 10, 2025
Hello, Hopeful,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64662092. We look forward to hearing from you.
Sincerely,
^Deysha
Al B
January 03, 2025
1 out of 5
I have been there twice in the last couple of days and the service wait time in the computer section is terrible. Needless to say I won't be buying a computer from this store.
Response from Best Buy
January 03, 2025
Hello, Al,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64639584.
Kind regards,
^Aaron