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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy La Crosse
How do I check product availability at the La Crosse Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local La Crosse Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy La Crosse stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the La Crosse Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2357 reviews)
Maxine F
July 03, 2026
1 out of 5
Disrespectful employees. Know nothing of what's going on with orders.They need to make good on promises they cant keep.
Response from Best Buy
July 04, 2026
Hello, Maxine,
Thank you for leaving a review. I can understand expecting knowledgeable employees when inquiring about your order.
If you require support, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms: Facebook (https://bby.me/IXTyht), Twitter/X (https://bby.me/AsSRmv), or Instagram (https://bby.me/cx3UI5).
Please mention the phrase “Google review #182282”.
Efrain M
June 27, 2026
5 out of 5
Excellent service
Todd P
June 22, 2026
5 out of 5
Great place for all your electronic needs. Almost all the employees are helpful with helping you find what you need!
Devin J
June 19, 2026
1 out of 5
Purchased a dishwasher and paid for professional installation. 130 days later the installation failed and dropped gallons of water into my cabinets. Called Best Buy support, but of course it’s just AI call routing and a foreign call center that reads off a script so no one is there to actually help you. Apparently, there’s also no way of even calling your local Best Buy store anymore directly. It’s pretty sad how Best Buy has become one of those soulless companies that don’t stand behind anything or their customers as if they have contempt for you for even trying to contact them. Thanks for nothing, Best Buy.
Response from Best Buy
June 19, 2026
Thanks for sharing your experience with us. We're certainly concerned to hear about this situation and that you haven't been able to get help with it when calling. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/lH4AmR), Twitter/X (https://bby.me/h7sKBS), or Instagram (https://bby.me/j788iq) and mention your "Google review #174586," we'll be happy to look into this with you.