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Best Buy La Crosse
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy La Crosse
How do I check product availability at the La Crosse Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local La Crosse Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy La Crosse stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the La Crosse Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2314 reviews)
Hara R
December 19, 2025
1 out of 5
Very bad customer service and delivery. We bought refrigerator and was scheduled to deliver it yesterday. They did not come! We waited for so long, waisted our time. They didn’t even contact us that they re-scheduled it today. Now it’s been over the scheduled window time and they’re still not here. We supposed to live like 3 hours ago to the airport, we moved our travel time because of this! Such a waist of out time! So frustrating! So hard because we can’t even contact anybody on the phone. We took our old fridge out already! We don’t have fridge in the house! Our food got bad because of their incompetence! They gave us the tracking number to track our delivery but it’s fake!!!!!! It didn’t happen!
Response from Best Buy
December 19, 2025
Good Evening, Hara,
We absolutely understand how you are feeling after a no call no show with your recent refrigerator delivery. We would be happy to connect with you directly, so we can better assist you. Please feel free to send us a private message on social media, so our teams can review this situation in depth with you. Make sure that you include your Google review case ID in your message: #91409.
- Facebook (https://bby.me/8tpjh8)
- Twitter/X (https://bby.me/6sgec5)
- Instagram (https://bby.me/1ljpa9)
S
December 19, 2025
1 out of 5
Worst experience will never buy an appliance there again. Bought a gift for my mom. We were at the store for 3 hours got it all set up for delivery. And they sent it to my address instead. Tired for 6 hours to resolve the problem and change the delivery before it got delivered and they could not help me on the phone. Also have a second appliance getting delivered the same day to the right location but still couldnt help me so frustrating.
Response from Best Buy
December 19, 2025
Hello, S,
Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing clear communication about your appliance delivery. Nevertheless, we appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #91316" when reaching out on social.
derek b
December 13, 2025
1 out of 5
Took 3 months to get a refrigerator and when it came it was smashed! Now can’t seem to get a refund back!
Response from Best Buy
December 13, 2025
Hello Derek,
Three months is a long time we can understand why you might be disappointed. We would like to look into this and see if we can help. You can find us at a Social Media platform listed below and reference Google Review # in a private message.
Facebook (https://bby.me/ua35jl)
Twitter/X (https://bby.me/tlh7l8)
Instagram (https://bby.me/bfwv2q)
Delta B
December 11, 2025
4 out of 5
fast, they guided me right to what i was there for and just a couple minute wait to check out. it was a little weird though ss i bought a topo chico from the cooler and it was not a twist off?? What the? luckily i have a truck with a trailer hitch so i pulled over and popped it. bamm.