Jake did my new radio install on my Jeep and that turned out excellent. He also noticed a different mechanical issue with the vehicle and took it upon himself to fix it before I even got back to the store. My wife and I are going on a cross country road trip tomorrow and he quite literally saved our vacation. Without him noticing that, we would have had major vehicle issues, and the trip wouldn't have happened.
I will go back to the oshkosh best buy and request Jake for any future vehicle electronic needs for as long as he works there.
If there were more Jakes around the world would be a better place.
Do yourself a favor and buy your electronics from any retailer other than Best Buy, unless you like paying for extended warranties and service programs that require any level of store service. Garbage.
Response from Best Buy
August 29, 2024
Hello and thanks for reaching out on Google, Kandie.
We appreciate you reaching out with this feedback. We'd like to hear more about your experience and to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64134938.
Kindly,
^Graham
Good price on the appliances we wanted...delivery and removal cost sent us to lowes ...
They didn't have a Samsung Note 20 case.