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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
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Frequently Asked Questions About Best Buy Oshkosh
How do I check product availability at the Oshkosh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oshkosh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oshkosh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oshkosh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1665 reviews)
Nancy N
June 22, 2025
1 out of 5
DO NOT BUY ANYTHING FROM THIS PLACE ONLY IF YOU PURCHASE 1 OF THEIR VERY EXPENSIVE PURCHASE PLANS OR YOU WILL GET RIPPED!! I BOUGHT A WASHER AND DRYER SET AND IN LESS THAN 2 1 /2 YEARS THE INSIGNIA WASHER WAS LEAKING ALL OVER THE FLOOR FROM UNDERNEATH, NOT TO MEN TION RUINING MY FLOOR. WHEN YOU CALL THE CUSTOMER SERVICE NUMBER YOU WONT REACH ANYONE FROM THE DIRECT STORE... OBVIOUSLY BECAUSE THEY HAVE THIS PROBLEM WITH ALL THE CRAP THEY SELL , SO IT DOESN'T FALL ON ANY OF THEIR HELP ALL THEIR CALLS GET ROUTED TO SOME WHERE ELE. I ENDED UP SPEAKING TO SOMEONE I COULD BARELY UNDERSTAND IN WHICH WAS NO HELP!! I KNEW I SHOULD HAVE DONE MY BUSINESS WITH AN APPLIANCE STORE!! JUST AN FYI!
Kathy S
June 15, 2025
1 out of 5
Horrible service. I was looking at headphones and needed help but couldn’t find anyone. And when i finally saw two employees walking they walked past me as they continued to talk with each other without offering help to me. come to find out that one of those people was the GENERAL MANAGER of the store. Not a good experience having the “leader” of the store not even offer help.
Larry L
June 10, 2025
5 out of 5
When considering the purchase of new technology it pays to visit a Best Buy store to see the camera, phone or TV you are thinking of purchasing. I had researched cameras online but I needed advice. The price was very competitive with the on line Amazon sources. The customer service was outstanding at our Oshkosh store. My wife and I bought the camera kit with 2 excellent lenses for the SLR camera body.
Liz M
June 09, 2025
1 out of 5
Did not have what i was looking for.