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Frequently Asked Questions About Best Buy Oshkosh

How do I check product availability at the Oshkosh Best Buy?
How do I check my order status?
My local Oshkosh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Oshkosh stores’ holiday hours?

Recent Reviews

3.9
(1665 reviews)
Nancy N
June 22, 2025
1 out of 5
DO NOT BUY ANYTHING FROM THIS PLACE ONLY IF YOU PURCHASE 1 OF THEIR VERY EXPENSIVE PURCHASE PLANS OR YOU WILL GET RIPPED!! I BOUGHT A WASHER AND DRYER SET AND IN LESS THAN 2 1 /2 YEARS THE INSIGNIA WASHER WAS LEAKING ALL OVER THE FLOOR FROM UNDERNEATH, NOT TO MEN TION RUINING MY FLOOR. WHEN YOU CALL THE CUSTOMER SERVICE NUMBER YOU WONT REACH ANYONE FROM THE DIRECT STORE... OBVIOUSLY BECAUSE THEY HAVE THIS PROBLEM WITH ALL THE CRAP THEY SELL , SO IT DOESN'T FALL ON ANY OF THEIR HELP ALL THEIR CALLS GET ROUTED TO SOME WHERE ELE. I ENDED UP SPEAKING TO SOMEONE I COULD BARELY UNDERSTAND IN WHICH WAS NO HELP!! I KNEW I SHOULD HAVE DONE MY BUSINESS WITH AN APPLIANCE STORE!! JUST AN FYI!
Kathy S
June 15, 2025
1 out of 5
Horrible service. I was looking at headphones and needed help but couldn’t find anyone. And when i finally saw two employees walking they walked past me as they continued to talk with each other without offering help to me. come to find out that one of those people was the GENERAL MANAGER of the store. Not a good experience having the “leader” of the store not even offer help.
Larry L
June 10, 2025
5 out of 5
When considering the purchase of new technology it pays to visit a Best Buy store to see the camera, phone or TV you are thinking of purchasing. I had researched cameras online but I needed advice. The price was very competitive with the on line Amazon sources. The customer service was outstanding at our Oshkosh store. My wife and I bought the camera kit with 2 excellent lenses for the SLR camera body.
Liz M
June 09, 2025
1 out of 5
Did not have what i was looking for.

About Best Buy Oshkosh

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