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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Oshkosh
How do I check product availability at the Oshkosh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oshkosh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oshkosh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oshkosh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1715 reviews)
LuAnn M
January 25, 2026
1 out of 5
On January 24th, a Saturday, I returned a Hisense TV for a friend. We were greeted by an employee who obviously didn't want to be working that day. He asked the usual question, "is there anything wrong with it"? I answered it was not easily compatable. I handed him the receipt and he did his thing. Not a word was said.......then he said, the receipt would be emailed. I called my friend to make sure she received the email. I then asked him to refund the membership fee too. It was all part of getting a good deal on the TV. As he walked away, irritated, he said you have to do that on the app.
Encountering someone as rude as this young man is enough for me to never give them my business again. Never! He knows who he is and by all means, get him away from the front kiosk.
Response from Best Buy
January 25, 2026
Hi LuAnn,
Thanks for sharing your experience with us. We're concerned to hear about this situation and that you never received your refund for the membership. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/f3psjl), Twitter/X (https://bby.me/goawff), or Instagram (https://bby.me/9grgtk) and mention your "Google review #108873," we'll be happy to look into this with you.
Jim W
January 15, 2026
3 out of 5
Slow
Jon G
January 10, 2026
5 out of 5
People are friendly and knowledgeable!
Keeps me coming back.
Armed C
January 09, 2026
1 out of 5
I tried to call this place 5 times today and couldn't talk to a human being. You literally have absolutely no business at that place. I went several times during Christmas rush and I was the only person there. When you walk in there are 8 employees ready to attack you with questions.
Response from Best Buy
January 09, 2026
Good Morning,
We fully understand wanting to get in touch with the correct support team when you called in. We would love to learn more about why you called in for support and work to assist you with these concerns. Please feel free to send us a private message on social media, so our team can help.
- Facebook (https://bby.me/ou8cmb)
- Twitter/X (https://bby.me/schh01)
- Instagram (https://bby.me/roxjuf)