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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Oshkosh
How do I check product availability at the Oshkosh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oshkosh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oshkosh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oshkosh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1721 reviews)
P M
March 04, 2026
1 out of 5
Unfriendly, and unhelpful! I came in for a simple request, it seems like I was disturbing the front staff. I had to ask even where I should check out. It seems like no one was interested in helping.
Response from Best Buy
March 04, 2026
Hi there.
Thanks for your review. We never want our customers to feel overlooked or like a bother. We strive to provide the best experience possible. Knowing this was not the case with you is upsetting to hear. We'd like to document this experience as well as ensure this is properly addressed.
Please reach out to us on one of the following social media platforms, so that we may better assist you.
- Facebook (https://bby.me/ojzoxm)
- Twitter/X (https://bby.me/o15ap8)
- Instagram (https://bby.me/fje78t)
When reaching out, please reference your Google Review 125637.
Travis H
February 11, 2026
5 out of 5
Great experience
Barb L
February 01, 2026
1 out of 5
Very unhappy. They don't stand behind their products days after purchasing and there is an issue with an update. Second PC bought and they won't do anything.
Response from Best Buy
February 01, 2026
Hey,
Having issues with a recently purchased item is upsetting. Mention review #111724 when connecting with us on social media links.
Facebook (https://bby.me/a2ofda)
Twitter/X (https://bby.me/4higzj)
Instagram (https://bby.me/xe5jqu)
David M
January 29, 2026
2 out of 5
Employees just stand around....