Best Buy Oshkosh

Stopped in the Oshkosh store on Tuesday 11/11/2025 with the intention of purchasing 2025 13”IPAD for around 1250.00. When I went inside there was just a few customers looking around and I did notice 3 employees standing around on their cell phones just talking. I went over to the Apple display to verify what I had looked online ( I live 40 miles away) and to touch and feel it, also thought about the 15” MacBook laptop so I looked at that also. Couldn’t find anyone to help me after about 5 minutes so I walked over to an employee and showed him my phone with the IPAD and Laptop I wanted to purchase and asked if he these in stock. He looked at me and said quite rudely that he had a customer and someone else could help me. There was nobody around so I said guess I will go somewhere else which I drove to Costco another 20 miles and purchased the IPad for me, the laptop for my daughter and 2 extended warranty’s. Won’t be shopping at Best Buy in Oshkosh anymore. I’m also an BEST BUY CARDMEMBER.

This is where I got my side-by-side refrigerator and garbage disposal from.

Food was very good

Do NOT get items shipped from Best Buy! They won’t tell you when you select shipping, but they may use a service called Roadie. Roadie is like Uber for deliveries. Best Buy gives you a delivery date and then sends the order to Roadie. Roadie puts out your order as a “gig” and then you can get your package if one of their drivers accepts the gig. If someone doesn’t take the gig in time, you won’t get your package on the timeline you were told. If your order misses the original delivery date, they give you a date that you can cancel your order if no one picks up the gig by. I was supposed to have my delivery October 23. When that didn’t happen, they said I could cancel my order if no one picks it up by November 6. If someone does pick up the gig, you only get a notification right when they pick it up. No advance warning. Then some random person who is not a professional delivery worker uses their personal vehicle to deliver the item. The smell of smoke coming from the car and roadie worker was nauseating. And the delivery person listed was the driver, but there was another person with her. At least you can see GPS tracking of them on a map after they pick up your package so you can see them driving the worst route imaginable to your house so you know why it’s taking so long after the surprise notification that they’ve picked up your package and are on the way. Terrible experience. I would never have gotten a delivery if I knew it wasn’t going to be through a professional service. I would never trust a random person to use their personal vehicle to just go to a store and pick up expensive electronics and deliver them to me. I’d just go myself. I figured delivery meant a professional service delivering a product from a warehouse. Not from a store 20 minutes away. Ridiculous. Anyway, now I have to go set up my new tv that smells like stale cigarettes. Thanks, Best Buy and Roadie.