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Best Buy Stevens Point
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Stevens Point
How do I check product availability at the Stevens Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stevens Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stevens Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stevens Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1560 reviews)
Delilah O
September 05, 2025
5 out of 5
Cool people
Kathleen G
September 02, 2025
5 out of 5
Friendly and good service
Gabriel L
August 27, 2025
5 out of 5
I cannot speak highly enough about the customer service at this location. After purchasing an Open Box OLED TV at the East Madison store and driving over an hour to pick it up, I realized I had been given a base model LED instead. Christopher, the Geek Squad manager, along with the rest of the Best Buy team in Stevens Point, resolved the issue quickly and professionally—even though it wasn’t their store that made the mistake. They saved me a return trip to Madison and I ended up with an even better product in the end. I’m very thankful this is my local store, as it truly sets the gold standard for customer service. Well done, SP!
Timmy C
August 17, 2025
2 out of 5
Called the store to make sure they had the rigjt part i needed they said yes in stock we do they said sent someone over a hour to pick up they don't have store said had to call back get a part number. Go back in the store gave them the part number still don't have it they said out of order over 30 min talkin with the b4 someone went and axully looked in person instead of on the computer. And they did have it. Just a pain i had to do there job to get the part people are ether to lazy to look for stuff now or do they rely on computer to much. Not impressed with computers people need to put a little effort in..
Response from Best Buy
August 17, 2025
Hello, Timmy.
Being told incorrect information can definitely be frustrating, and we appreciate you bringing this to our attention. Feel free to reach out to us on Facebook (https://bby.me/3y6g2d), Twitter/X (https://bby.me/ctbe4c), or Instagram (https://bby.me/ltu58g) and one of our agents will be glad to help assist as well as document this feedback. Please also include Google Review number 30780.
Best,
^Allison