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Frequently Asked Questions About Best Buy Stevens Point

How do I check product availability at the Stevens Point Best Buy?
How do I check my order status?
My local Stevens Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Stevens Point stores’ holiday hours?

Recent Reviews

4.1
(1558 reviews)
Delilah O
September 05, 2025
5 out of 5
Cool people
Kathleen G
September 02, 2025
5 out of 5
Friendly and good service
Gabriel L
August 27, 2025
5 out of 5
I cannot speak highly enough about the customer service at this location. After purchasing an Open Box OLED TV at the East Madison store and driving over an hour to pick it up, I realized I had been given a base model LED instead. Christopher, the Geek Squad manager, along with the rest of the Best Buy team in Stevens Point, resolved the issue quickly and professionally—even though it wasn’t their store that made the mistake. They saved me a return trip to Madison and I ended up with an even better product in the end. I’m very thankful this is my local store, as it truly sets the gold standard for customer service. Well done, SP!
Timmy C
August 17, 2025
2 out of 5
Called the store to make sure they had the rigjt part i needed they said yes in stock we do they said sent someone over a hour to pick up they don't have store said had to call back get a part number. Go back in the store gave them the part number still don't have it they said out of order over 30 min talkin with the b4 someone went and axully looked in person instead of on the computer. And they did have it. Just a pain i had to do there job to get the part people are ether to lazy to look for stuff now or do they rely on computer to much. Not impressed with computers people need to put a little effort in..
Response from Best Buy
August 17, 2025
Hello, Timmy. Being told incorrect information can definitely be frustrating, and we appreciate you bringing this to our attention. Feel free to reach out to us on Facebook (https://bby.me/3y6g2d), Twitter/X (https://bby.me/ctbe4c), or Instagram (https://bby.me/ltu58g) and one of our agents will be glad to help assist as well as document this feedback. Please also include Google Review number 30780. Best, ^Allison

About Best Buy Stevens Point

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