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Services Offered
Geek Squad Services
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Car & GPS Installation Services
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Google Home Experience
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Frequently Asked Questions About Best Buy Stevens Point
How do I check product availability at the Stevens Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stevens Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stevens Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stevens Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1628 reviews)
Dylan K
September 06, 2026
5 out of 5
If I have to come here it's because something "really rare" and "extraordinarily unlucky" has happened with my tech and the folks here always try to be helpful, regardless if the advice means buying something. But I usually do! This last visit prompted my feedback when I had TWO completely different SATA SSD drives fail out-of-box! One of them even showed proof being used. The man helping me made me laugh about it and reassured me that it's just crazy unlucky. I now purchased A SanDisk 520 from the professional creator dept. to replace the "used" PNY CS900 that I had bought from Best Buy to replace the defective TeamGroup Vulcan Z I bought on Amazon.
Francis B
August 27, 2026
5 out of 5
I came into the Plover Best Buy with a laptop delivery issue on Aug 26th. The main manager (I think his name is Ryan) was fantastic! It was a very long and annoying issue for both of us and he treated me very well and the issue with a ton of care. Best service I've had anywhere in my life!
Gail S
August 24, 2026
5 out of 5
We bought a TV over the weekend and when we got home, unboxed it and set it up the screen was cracked. We drove back out to Best Buy (45 minutes) expecting to have problems when trying to return it. They were very helpful and we were able to exchange it for another one with no hassle. They only asked us if we put the box in the truck with the screen up. We said we did as we had help loading it up and their sales person made sure it was loaded correctly. Thanks Best Buy!
Terrence Z
August 20, 2026
1 out of 5
TERRIBLE CUSTOMER SERVICE. I PURCHASED A COMPUTER WHICH THEY WERE SUPPOSED TO TRANSFER INFO FROM OLD P/C AND I COULD NOT GET ANYONE TO SPEAK WITH AFTER THEY TOOK MY MONEY
Response from Best Buy
August 20, 2026
Hi there! We appreciate your feedback, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (https://bby.me/LzkEAp), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to Google Review number 206917. Our support teams would love the opportunity to learn more and assist! Thanks!