Staff is very friendly and always willing to help.
My Boyfriend and I went here to get a drawing pen for my tablet fire 10. We asked an employee who was clearly almost done with his shift and looked in his system and it said they didn’t have any. But did he actually go over there and look? No! Anyways, another friendly employee Hayden came over and he helped us and when right over to the product and said this is what your looking for. He also answered my questions about 2 different laptops and what the main difference in them is. Then he made conversation with us and proceeded to check us out at the counter. I appreciate his friendliness and actually looking if the product was in store. He deserves a raise and praise! Good job Hayden !
Best buy used to be better. Each time I'm at this one, 3x now it's been less than goog. They don't know their product, especially phones.
They try to upsell you into things you don't need.
It's all gone downhill. Items out of stock, prices higher than Amazon bad customer service.
Response from Best Buy
March 26, 2025
Hi Nick,
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, and that the service you've received from us recently hasn't met expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64972506.
Thanks,
^Caleb
Great store. Huge selection of all electronics. I buy all my tvs and laptops here