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Frequently Asked Questions About Best Buy Racine

How do I check product availability at the Racine Best Buy?
How do I check my order status?
My local Racine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Racine stores’ holiday hours?

Recent Reviews

4.1
(2006 reviews)
reyna b
July 31, 2025
1 out of 5
Their return policy is terrible 15 days? Are you serious?
Response from Best Buy
July 31, 2025
Hi, Reyna, Thanks for leaving us a review here on Google. As someone who has missed out on being able to make a return before, I understand your frustration. While Best Buy's Return & Exchange Promise does provide 15 days to make a return or exchange on most items, there are other options available to provide a longer timeframe. To learn more, please send us a private message Facebook (https://bby.me/xkf942), Twitter/X (https://bby.me/oif9pg), or Instagram (https://bby.me/1qqnyg). Please include "Google review 22796." Thanks! Regards, ^April
dlurban3
July 12, 2025
5 out of 5
Went in to get an advertised laptop which we were unable to locate on the floor. Leslie (Best Buy employee) went thru the entire area until she found the 2 that were in inventory in the wrong area. Amazing tenacity on her part, she searched for over 5 min for it and we really appreciated her efforts (and of course finding the laptop too)! Thought I was done buying electronics this way but was wrong and will be back sooner than expected/planned.
Vincent
June 22, 2025
5 out of 5
They're nice now soo happy
Denise L
May 23, 2025
4 out of 5
They didn't have what I was looking for but the location was clean and the employee was helpful

About Best Buy Racine

bestbuy.com