How do I check product availability at the Racine Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Racine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Racine stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Racine Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1974 reviews)
Rob S
December 28, 2024
5 out of 5
I needed to exchange a laptop computer for a different model and the exchange process could not have been any easier and the cashier was very nice.
Kelly J
December 27, 2024
1 out of 5
These guys are standing around talking and then tell me that they don't have time to help me And then I come back and they say that they can't do anything And then Chris tells me that it's not his problem just like the guy in Texas these new age of kids have no freaking Souls or hearts at all I bought a 1200 phone that won't light up Brand new won't light up I have total Tech I have the warranty I have everything it won't work and they say it's not their problem they won't do anything about it I am so tired of paying extra and then this age of New Generation has no heart no soul they're just demonic This Chris was something else too Not even worth it total Tech used to be just fine and replace everything no questions asked and then all of a sudden now it's an issue. I came in earlier and they were all standing around talking told me that they didn't have time but yet you're not doing anything else but conversating and getting paid for it so they tell me to come back on the next shift and then the next shift doesn't care I don't know what this age is coming to but I'm telling you this world is falling apart with these kids running the country that have no absolute sense of customer service
Response from Best Buy
December 28, 2024
Hello, Kelly,
We can certainly understand being frustrated at not getting the help you need in the store, so we appreciate you bringing this to our attention. If you need assistance with your phone, please send a message on social media with your name, phone number, and email. Please mention Google Review 64615655 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Laura P
December 25, 2024
5 out of 5
They are always nice and helpful at this location!