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Frequently Asked Questions About Best Buy Racine

How do I check product availability at the Racine Best Buy?
How do I check my order status?
My local Racine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Racine stores’ holiday hours?

Recent Reviews

4.1
(1993 reviews)
Margaret C
March 31, 2025
1 out of 5
I am so disappointed in Best Buy. I purchased an HP Chromebook 17 days ago. Yesterday I opened the box to set it up and the screen said 'Chrome OS is Missing or Damaged' I took it in to exchange it. Exchange it for the exact model they had sold to me. I wanted what a had purchased, a working Chromebook. I was told thet have a14 day return/exchange policy. I get it, I really do. They have a 14 day exchange policy....but this was an obviously defective Chromebook. They sold me a defective Chromebook and will not give me a working one.
Brian C
March 10, 2025
4 out of 5
It's best buy. Didn't appreciate the associate ignoring me and calling another customer to go in front of me
denaze w
March 05, 2025
2 out of 5
I was directed to the department with points “over there”. Guess they were busy holding their spot on the floor. Saw maybe one other customer in the store. The Apple accessories rack was 75% empty. Wished I would have just bought it online.
Response from Best Buy
March 05, 2025
Good Afternoon, Denaze, Best Buy strives to provide a shopping experience where our customers are easily able to find the items they need with a friendly and welcoming environment. We certainly understand how you are feeling after your recent experience did not match this. We would love to connect with you and look further into these concerns. Please contact our team by sending us a private message on social media with your Google reference number in it: #64892876. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Mike
March 01, 2025
5 out of 5
Nice employees. They are always super helpful. Store is always clean

About Best Buy Racine

bestbuy.com