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Frequently Asked Questions About Best Buy Racine

How do I check product availability at the Racine Best Buy?
How do I check my order status?
My local Racine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Racine stores’ holiday hours?

Recent Reviews

4.1
(1974 reviews)
Rob S
December 28, 2024
5 out of 5
I needed to exchange a laptop computer for a different model and the exchange process could not have been any easier and the cashier was very nice.
Kelly J
December 27, 2024
1 out of 5
These guys are standing around talking and then tell me that they don't have time to help me And then I come back and they say that they can't do anything And then Chris tells me that it's not his problem just like the guy in Texas these new age of kids have no freaking Souls or hearts at all I bought a 1200 phone that won't light up Brand new won't light up I have total Tech I have the warranty I have everything it won't work and they say it's not their problem they won't do anything about it I am so tired of paying extra and then this age of New Generation has no heart no soul they're just demonic This Chris was something else too Not even worth it total Tech used to be just fine and replace everything no questions asked and then all of a sudden now it's an issue. I came in earlier and they were all standing around talking told me that they didn't have time but yet you're not doing anything else but conversating and getting paid for it so they tell me to come back on the next shift and then the next shift doesn't care I don't know what this age is coming to but I'm telling you this world is falling apart with these kids running the country that have no absolute sense of customer service
Response from Best Buy
December 28, 2024
Hello, Kelly, We can certainly understand being frustrated at not getting the help you need in the store, so we appreciate you bringing this to our attention. If you need assistance with your phone, please send a message on social media with your name, phone number, and email. Please mention Google Review 64615655 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Regards, ^Meghan
Laura P
December 25, 2024
5 out of 5
They are always nice and helpful at this location!
RazorFlix
December 16, 2024
5 out of 5
Staff is always friendly and helpful

About Best Buy Racine

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