How do I check product availability at the Racine Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Racine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Racine stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Racine Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2006 reviews)
reyna b
July 31, 2025
1 out of 5
Their return policy is terrible 15 days? Are you serious?
Response from Best Buy
July 31, 2025
Hi, Reyna,
Thanks for leaving us a review here on Google. As someone who has missed out on being able to make a return before, I understand your frustration. While Best Buy's Return & Exchange Promise does provide 15 days to make a return or exchange on most items, there are other options available to provide a longer timeframe.
To learn more, please send us a private message Facebook (https://bby.me/xkf942), Twitter/X (https://bby.me/oif9pg), or Instagram (https://bby.me/1qqnyg). Please include "Google review 22796." Thanks!
Regards,
^April
dlurban3
July 12, 2025
5 out of 5
Went in to get an advertised laptop which we were unable to locate on the floor. Leslie (Best Buy employee) went thru the entire area until she found the 2 that were in inventory in the wrong area. Amazing tenacity on her part, she searched for over 5 min for it and we really appreciated her efforts (and of course finding the laptop too)! Thought I was done buying electronics this way but was wrong and will be back sooner than expected/planned.
Vincent
June 22, 2025
5 out of 5
They're nice now soo happy
Denise L
May 23, 2025
4 out of 5
They didn't have what I was looking for but the location was clean and the employee was helpful