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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wausau
How do I check product availability at the Wausau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wausau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wausau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wausau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2196 reviews)
Raja H
June 01, 2026
5 out of 5
I had an outstanding experience at Best Buy in Wausau. A special thank you to Benjamin from Geek Squad and Sam from Best Buy for their exceptional customer service. Both were professional, knowledgeable, patient, and went above and beyond to make sure all of my questions were answered and that I found the best solution for my needs.
Benjamin provided excellent technical support and made everything easy to understand, while Sam was incredibly helpful throughout the purchasing process. Their dedication to customer satisfaction truly stood out.
The store was clean, organized, and welcoming. Thanks again to Benjamin, Sam, and the entire team for making this such a positive experience. I highly recommend this Best Buy location!
Juliana M
May 23, 2026
4 out of 5
Decent.
Yaakov R
May 22, 2026
3 out of 5
I called ahead to get an iPad they said they had, so I drove over to pick it up. But then, they told me they didn’t have it, which was a bit of a surprise. So, I ended up buying one from Walmart instead—it was quite a mix-up, haha!
Response from Best Buy
May 22, 2026
Thanks for sharing this review. We hate to hear that we didn't have the iPad you were looking for. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/boUnwC), Twitter/X (https://bby.me/kpbi43), or Instagram (https://bby.me/yCG98D). Please include the Google Review reference number #155842 when reaching out.
Joanne W
April 27, 2026
4 out of 5
Sales person was kind and helpful in choosing a laptop for my 11 yr old granddaughter