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Best Buy Wausau
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wausau
How do I check product availability at the Wausau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wausau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wausau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wausau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2029 reviews)
Erin D
November 30, 2024
5 out of 5
We had a very pleasant experience at Best Buy as my husband and I were shopping for a new washer and dryer set. Our sales person, Conrad was very thorough explaining the different units and understanding our needs. He gave us the information we needed taking a no pressure approach and when returning to the store the next day, he remember us as we walked in and helped us finalize our purchase of our new set. He went above and beyond with his customer service.
Avery G
November 25, 2024
5 out of 5
Nate was so kind to wrap my husbands gift for me! Such a nice guy!
Mandy Y
November 25, 2024
5 out of 5
Cool
Ethan R
November 24, 2024
5 out of 5
While the in store staff is helpful, ordering anything to be shipped from this location is more trouble than it's worth. The tracking for same day delivery I was given says it wasn't even picked up yet while the best buy website is saying shipped and delayed.
Update. Online support helped me out off the website when I shared the tracking information. Still concerned with the store thinking its okay to list PICKED UP MOSINEE when it was the Wausau location it was ordered from and the tracking showing the carrier didn't pick it up.
I don't have a facebook, X/twitter, or instagram. So I can not reach out via the channels the owner Graham wants me to do so....and I can not open one of those accounts.
Response from Best Buy
November 25, 2024
Hello and thanks for reaching out on Google, Ethan.
We understand the frustration when an order is delayed. For assistance, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, and mention your Google review, 64471091.
Kindly,
^Graham