How do I check product availability at the Wausau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wausau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wausau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wausau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2167 reviews)
Kelly B
March 02, 2026
5 out of 5
It was great, they did price matching and I save $50.00
Charles C
February 27, 2026
1 out of 5
I dont want to talk to your AI phone bot and be turned away by it and told to go to the website because Im not willing to talk to it. Since I cant get through to a person. You’ve permanently lost another customer.
Response from Best Buy
February 27, 2026
Hi, Charles,
Thank you for leaving a review. This is far from the experience we want our customers to have when calling in for support.
Please send us a private message on social media. We would love to help you answer any inquiries on any of the following platforms: Facebook (https://bby.me/4lyne4), Twitter/X (https://bby.me/ah76uy), or Instagram (https://bby.me/58f3ou).
Please mention the phrase “Google review #122584” when reaching out.
Pat K
February 14, 2026
5 out of 5
The assistant was very helpful. He explained the product well to us. We were able to purchase what we were looking for.
Haylee F
February 08, 2026
5 out of 5
I had such a positive experience with an Alex. She helped me not only find what I needed but went above and beyond with making sure it was the right one and it worked. She had such a positive attitude.