'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wausau
How do I check product availability at the Wausau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wausau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wausau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wausau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2146 reviews)
Melissa K
December 04, 2025
4 out of 5
Excellent customer service
Donna H
November 29, 2025
5 out of 5
The young very professional Asian man was super helpful today at helping me pick a good phone and a case for it. I am grateful for his help and guidance, Dillon helped me with the new phone as well and was fairly quick. 5 stars for both their competence.
roni d
November 21, 2025
1 out of 5
I purchased a computer in April 2025, and from the very beginning it has not functioned properly. Initially, I had to install a driver just to get it running, which was unexpected and disappointing. Since then, the computer has experienced multiple issues and, even after being serviced by tech support, it still does not work as it should.
What has been most frustrating is the difficulty in speaking with store staff about a possible exchange. Given the ongoing problems, I no longer want this computer—I simply want a product that performs as advertised. This was not an inexpensive purchase, and I expected reliability and support to match the investment.
Based on my experience, I would encourage others to carefully consider their options and look around before choosing Best Buy.
Response from Best Buy
November 21, 2025
Hello Roni,
Thanks for reaching out and providing your feedback. It's unfortunate for us to hear that you are having so many issues surrounding your installation. We would like to see if we can help. You can find us at a Social Media platform listed below and reference Google Review #72626 in a private message.
Facebook (https://bby.me/9tbp4k)
Twitter/X (https://bby.me/eqhqew)
Instagram (https://bby.me/zjs51v)
shirley c
November 17, 2025
5 out of 5
Wide variety of computers phones stoves microwaves nice