How do I check product availability at the Mayfair Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mayfair Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mayfair stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mayfair Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3709 reviews)
Jason S
March 06, 2026
4 out of 5
Sales men were helpful didnt try to sell me just anything. The negative was the tv I bought said it was in stock on their computer at their store but physically wasnt there so had to drive to another location. Not the end of the world the original store gave me a small credit that they didnt have too which was nice if them.... that inconvenience is my only complaint.
Brendan D
February 27, 2026
5 out of 5
Good spot to check out tech in person before you buy. The staff is usually around if you have questions, and their price matching makes it easy to get a solid deal without waiting for shipping.
Aaron L
February 24, 2026
1 out of 5
Very rude staff. I called to discuss my displeasure and was told I'd receive a call back from the store manager, which of course never happened. So not only were they rude but then I was lied to when trying to bring up the concern to management.
Response from Best Buy
February 24, 2026
Hello,
Thanks for sharing your feedback about your recent call. We understand not receiving a callback from a manager, as expected, and then receiving incorrect information, isn't ideal. We'd be happy to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/ckj0fh), Twitter/X (https://bby.me/8yebcl), or Instagram (https://bby.me/6dsy9v). Please also include a reference to your "Google review #121327" in your message.
Josef L
February 10, 2026
5 out of 5
Great customer service! Folks were all friendly and helpful.