Best Buy Mayfair

Talk about a knowledgeable team! I was able to get what i needed and get back to work! Awesomeness

Great customer service- special shout-out to Max! He helped my Mother pick out a tv that met her stringent criteria, and was so patient with her.

Mr X!!

I experienced what I believe was racial discrimination at this store. I initially came in regarding a laptop warranty claim, and the employee who helped me submit the claim was very kind and professional. When I returned after Best Buy decided to reimburse me, I was assisted by a different employee—a man with blue-green highlights in his hair. From the beginning, he was unnecessarily aggressive and began raising his voice at me even though I had barely said anything. His behavior felt confrontational, as though he expected me to respond rudely so that he could justify the way he was treating me. After giving me the Best Buy gift card, he suddenly smiled and said, “Thank you for coming in,” as though he had not just been extremely disrespectful. The entire interaction left me feeling targeted and deeply uncomfortable. I recommend going to the Glendale/Greenfield location instead. The employees there know how to treat customers with professionalism and respect.