Big shout out to the Asian guy in Mobile who I went up to and set looking down on his phone for three straight minutes without acknowledging me until I walked away not even realizing I was there waiting on him to help me.
Response from Best Buy
July 01, 2026
Hi,
It is understandable to be upset when you do not receive any assistance while shopping in our store. We'd like the opportunity to learn more about your experience. Please connect with us through a private message on one of our social media link and provide additional details. Be sure to mention review #181032 when reaching out.
Facebook (https://bby.me/5LBFJU)
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Picked up a new laptop which I researched. Staffvtook awhile to find it the store while other associates were busy talking to an Intel representative so they chose not to help their fellow associate. Customer first?
Response from Best Buy
June 29, 2026
Hello,
It can be frustrating when you aren't able to find the help you need in a store. If you are still in need of assistance or want to formally document your review, please send us a message on social media. Please include Google Review 180067 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Walked in to find a camera battery charger, met at the door by Kadow who pointed me in the right direction. Later we taked about dash-cams and I bought one better than I'd been looking at He was very helpful and informative, definitely check in with him if you have questions! Very glad I stooped in!!!
Love this store! So many options, helpful staff.