How do I check product availability at the Mayfair Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mayfair Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mayfair stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mayfair Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3745 reviews)
James G
September 03, 2026
4 out of 5
Excellent place for electronics and household items.
Luke T
September 02, 2026
2 out of 5
For some reason, this Best Buy staff is consistently unhelpful--especially the customer service. Every time I'm forced to pick something up here, I'm amazed at how negative my experience is--literally every time.
Response from Best Buy
September 02, 2026
Hello, Luke!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience in store with our staff. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #217286" for reference. You can find us here:
Twitter(X):
https://bby.me/0eLoBa
Facebook:
https://bby.me/KECF5h
Instagram:
https://bby.me/f02Azm
Edgar B
September 02, 2026
1 out of 5
No hay un número donde llamar nunca contestas las llamadas no entiendo no hay Nadien
Megan S
August 24, 2026
1 out of 5
Just don’t. They’re not friendly and it’s not worth it. Came in for a new screen protector and stood there for five minutes while the guy ran back-and-forth without even acknowledging me. When he finally did it was clear I was wasting his time. Getting any help from anyone in the store is impossible. Was also told this time I would have to pay for them to put the new screen protector on but they had nowhere for me to do it on my own so I walked out without a screen protector on after getting a replacement. Pretty sure that voids the warranty. Horrible company go to any other Best Buy but this one.
Response from Best Buy
August 24, 2026
Shopping in our stores should always be a pleasant experience, and we understand the frustration when you felt we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/fdGRRf), Twitter/X (https://bby.me/Y7FkvS), or Instagram (https://bby.me/GwJ5Vb), and mention your Google review, 209425.