Jonathan D
January 25, 2025
I was helped promptly, finding a particular computer cord I needed. Much appreciated.
Outstanding service all around and the young man that helped with my stove purchase was tops!! He made things clear and we worked quickly through the sale. I am so pleased. I love Best Buy!!
I brought my computer into the geek squad because it was dead as a door nail. Alex the tech spent took me at my scheduled time and spent almost an hour with me any my computer - assessing the battery, the operating system, patiently letting it run through all of its updates, etc. He determined that the problem was actually the power cord. He showed me what kind of cord I needed and then, surprisingly, did not charge me anything for the diagnostics or his time. Was extremely impressed with the service and a very happy camper that my dead computer was revived! Thanks!
Jeffrey L
January 16, 2025
Absolutely no sales people anywhere to help answer questions. Had better luck at Walmart
Response from Best Buy
January 16, 2025
Hello there, Jeffrey!
Thank you for taking the time to reach out on Google with a review. We are committed to providing expert, friendly service that makes shopping for the latest tech a stress-free experience, ensuring you leave with the peace of mind that you've made the best choice. In a situation similar to the one you have described, I would also reach out for support. We would love to know more about your time with us and to document any feedback you may have. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64684336 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
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We hope to hear from you!
Respectfully,
^Ryan