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Frequently Asked Questions About Best Buy Mayfair
How do I check product availability at the Mayfair Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mayfair Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mayfair stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mayfair Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3739 reviews)
mohammad h
August 15, 2026
1 out of 5
I purchased a monitor from Best Buy online, for some reason it did not work with my pc, but it was working with other streaming devices so I decided to try different connection options to stay away from returning.
I came to your store to ask about return policy.
YOUR EMPLOYEE told me that I can return the item within 60 DAYS of purchase if I came in and purchased the Best Buy Plus and return the item all together.
Long story short, based on YOUR EMPLOYEE recommendation, I waited two extra weeks to return as I was trying to figure stuff out. And when I went to a Bestbuy store, purchased the Bestbuy plus, the store told me I can’t return it since it’s passed 14 days. And that store didn’t even offer to reimburse me for the subscription which is another story.
Thanks on your OWN EMPLOYEE extended and deep knowledge in Best Buy return policies, I’m not able to return and get my money back.
Worst experience I ever had with Best Buy.
Response from Best Buy
August 15, 2026
Hello,
Being misinformed regarding the return policy is upsetting. We'd like the opportunity to discuss your experience and learn more about what occurred.
Please connect with us through one of our private social media channels and reference review #203817 when providing additional details.
Facebook: https://bby.me/JYqwEO
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Gordon D
August 14, 2026
5 out of 5
This location often has items that I am looking for in stock when other stores have to order. I have purchased quite a few things there over the years. Never a problem.
Mervat M
August 01, 2026
5 out of 5
Amazing customer service
King R
July 29, 2026
4 out of 5
Had to search for help finding an item but overall a good experience my first visit