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Best Buy Huntington
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Frequently Asked Questions About Best Buy Huntington
How do I check product availability at the Huntington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Huntington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Huntington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Huntington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1656 reviews)
rachel t
December 09, 2025
1 out of 5
Could someone please call me I went through a lot tonight I had to finally just walk away.Jarred the store manager was not Giving good customer service at all. I came to pick up something that I bought the weekend of Black Friday, either Saturday or Sunday because I could not order it online.
I’ve got something saying that was there. The lady Missy at the desk said it wasn’t a Jared came and took me through a lot when he could’ve easily just gave me a different colour because the day of the cell it came in blue black and gold and the brown for the 170 I’m out there normally 299 said they had the Brownwood one and the black and gold which is the one I wanted the black and gold since I couldn’t get the blue that I originally ordered. Now they want me to come back the problem with me coming back yes but I’m going through some health issues and on Thursdays I have something I have to do to keep me living. I need the store manager to contact me please that was not good customer service at all Missy at the front desk, at least went from one computer to another so she could get two stars. Jarred would get no stars because he kept telling me the same thing to find it on Amazon or some site for that price the day that I purchased it which makes no sense at all from a customer point of sense of you when I’m the one that’s being inconvenienced very Confused about customer service at this point with Best Buy you have to change your name from best because that wasn’t even decent customer service!
Response from Best Buy
December 10, 2025
Hello, Rachel.
Thank you for your review. The experience you've described is far from the level of service we aim to provide. We appreciate you taking the time to share this with us. We'd like to make sure to document everything and assist however we can. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/rdna31)
- Twitter/X (https://bby.me/kcypz9)
- Instagram (https://bby.me/ivaw3i)
When reaching out, please mention it is regarding your Google Review 84734.
Kindest Regards.
Cherrie H
December 04, 2025
5 out of 5
Their customer service was amazing. I was greated warmly. I was helped and got what i needed right away.
Collin S
November 22, 2025
5 out of 5
Great black Friday deals got a laptop a 1 year warranty a laptop bag and Bluetooth mouse all for under $300 staff very helpful
April D
November 17, 2025
5 out of 5
Jarred, Spencer, and Charlie were phenomenal and super helpful with my photography needs! Great experience at this Best Buy!