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Best Buy Huntington
Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Huntington
How do I check product availability at the Huntington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Huntington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Huntington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Huntington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1596 reviews)
Zack R
April 07, 2025
1 out of 5
I usually stop in here to look at products before I buy them elsewhere. Placed an order for pickup and they didn't have it in stock when I went to pick it up. Ordered it from Amazon instead.
Response from Best Buy
April 08, 2025
Hello, Zack,
Thank you for reaching out to us here to share your recent experience. We understand how important an order can be and know how we would feel in this situation. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65020074
Regards,
^Brandon
Lory G
April 06, 2025
3 out of 5
Didn't have what we were looking for
Response from Best Buy
April 06, 2025
Hello, Lory.
I know how disappointing it can be to no be able to find what you were looking for. One of our team members will be happy to help assist. Feel free to send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy) and one of our agents will be happy to help assist. I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 65015598.
Best,
^AllisonS
Les C
April 03, 2025
5 out of 5
Went to pick up electronics my son purchased in Huntington wva spoke to the lady at the service desk she took awsum care of me got everything ready and got us loaded and out of there in like 10 minutes great job beautiful personality i wish I could remember her name very friendly act like she enjoyed her job deserves a pat on the back
maggie w
March 31, 2025
2 out of 5
i was looking at the macbooks trying to decide which one is the best for me, and one of the workers came over a few times telling me which one i should get, which was fine but i was not interested in that one. he then came over 10 minutes later, right after he got another worker to come over to us and ask if everything was okay, (i dont know if they thought i was going to steal or something?) and said “i feel like this needs to be said” then proceeds to tell us how we should just buy the laptop and return it if we don’t like it so we dont stand there for longer and so he doesnt have to come over to us more. he was very rude about it, rushing us out, and just not a friendly demeanor whatsoever.
Response from Best Buy
March 31, 2025
Hello, Maggie.
We always strive for the best customer service, so to hear this is the way an employee made you feel is concerning.
We would like to ensure your feedback is formally documented and assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^Allison