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Frequently Asked Questions About Best Buy Charleston

How do I check product availability at the Charleston Best Buy?
How do I check my order status?
My local Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charleston stores’ holiday hours?

Recent Reviews

4.2
(2061 reviews)
William H
November 22, 2025
4 out of 5
Friendly, helpful service.
Meghan H
November 21, 2025
1 out of 5
Worst customer service experience with geek squad. No way to get a hold of management without a return visit.
Response from Best Buy
November 22, 2025
Meghan, We are saddened to learn of your Geek Squad Experience and would like to know more. Please send a private message to one of our social media platforms on Facebook (https://bby.me/qbylhl), Twitter/X (https://bby.me/rn5ki5), or Instagram (https://bby.me/6mj32n). In your message, please mention that you are responding to Google Review 72757.
Johnny
November 14, 2025
1 out of 5
Staff didn't seem to know much and weren't friendly or helpful at all. They should hire people who at least ACT like they care
Daphne D
November 08, 2025
5 out of 5
Staff is always ready to help even if you don't need it at the moment. I love that

About Best Buy Charleston

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