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Best Buy Charleston
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
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Find Items in This Store
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Frequently Asked Questions About Best Buy Charleston
How do I check product availability at the Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2054 reviews)
helen s
February 24, 2026
1 out of 5
I Can't get 😫 get anybody to fix my washer Best Buy and LG are the worst
Rebecca B
February 23, 2026
4 out of 5
Lots of stuff on sale!
Lia C
February 17, 2026
5 out of 5
I was at Best Buy last night, Feb 16, 2026. Exchanging some noise canceling head phones for a better type. The ones I purchased wete good but not as comfortable as I had hoped. Spending $150 plus on them, def want to make sure they dont cause any discomfort.
I have just got to compliment the employees. Everyone i have interacted with has been extremely helpful, patient, and kind! Its absolutely refreshing to go into a store being greeted and assisted immediately at the door. And thru the entire purchasing process. Employees answer questions, offer suggestions, and cheerfully interact, having conversations to identify the product needed.
Last night the young man Chris, assisted me. Was super patient, manners like I've not seen in years!!!! So polite, he was eager to help figure out what I should get even tho I was indecisive and confused. Truly a valuable employee! I hope management recognizes and rewards him and other quality employees!
Jessica W
February 09, 2026
5 out of 5
Got exactly what I went in for. The sales associate was very accommodating and patient with me, and was able to answer all my questions. Got my new rog ally x and some accessories, and I have been very pleased with the purchase!