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Frequently Asked Questions About Best Buy Charleston

How do I check product availability at the Charleston Best Buy?
How do I check my order status?
My local Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charleston stores’ holiday hours?

Recent Reviews

4.2
(2049 reviews)
Kevin E
October 04, 2025
3 out of 5
Tech support seems to be knowledgeable enough to answer some of my questions on desktop computers and televisions. Ironically came back to the store again except I needed to buy a surge protector for the computer room.
Marty G
September 30, 2025
5 out of 5
GREAT EXPERIENCE 👍 WENT IN GREETED BY A POLITE YOUNG LADY WHO DIRECTED ME TO WHERE I NEEDED TO BE! AN THEN GREETED BY A NICE YOUNG MAN WHO WAS VERY KNOWLEDGEABLE! I TOLD HIM WHAT I NEEDED AN HE PICKED IT OUT FOR ME! QUICKLY! AND PAID AN LEFT! NOW THATS SERVICE 💯 👌 WITH A SMILE 😃 😊 👍👍👍👍HIGHLY RECOMMENDED!!
Diane
September 26, 2025
4 out of 5
Just walked in with some questions about a computer update. Staff was very helpful.
Tracy P
September 24, 2025
2 out of 5
Although there were plenty of options to purchase, receiving adequate assistance was difficult. Unless you pay for Geek Squad there is nothing they will help you with. Expensive way to get a simple question answered.
Response from Best Buy
September 24, 2025
Good Afternoon, Tracy. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#47088" for reference. You can find us here: Twitter(X): https://bby.me/0spzxm Facebook: https://bby.me/nnkczt Instagram: https://bby.me/h3thlb

About Best Buy Charleston

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