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Best Buy Charleston
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Charleston
How do I check product availability at the Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2021 reviews)
Chad J
July 02, 2025
4 out of 5
Easy access and knowledgeable staff
Cory
June 28, 2025
1 out of 5
I didn’t have a positive experience here. I had an appointment to replace my phone battery and after waiting 30 minutes, the tech came out to the desk and told me they didn’t have the correct part to replace the battery. I was instructed to call the store directly to order the battery. When I called the store or any number for Best Buy, it rings to somewhere off-site. The representative on the phone told me it is impossible to speak directly to Best Buy stores because all of their calls are fronted by a central phone line. I won’t go back since I can’t even speak to the front of the store to get this issue figured out. Apple Store it is.
Debbie H
June 26, 2025
5 out of 5
For the first time i had to return a computer to Best Buy..after years of buying computers and devices from them. I brought the return to the store and I was amazed by the service. It was excellent! Thank you! BTW I liked your store a lot.
I bought another computer from this store online and it works perfectly. Shipping was fast. I received it in a day.
Great service..in the store and online!
Amber S
June 17, 2025
5 out of 5
Everyone was super nice and answered any questions I had.