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Best Buy Charleston
Services Offered
Geek Squad Services
Windows Store
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Charleston
How do I check product availability at the Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2008 reviews)
Valeria M
May 13, 2025
5 out of 5
Sempre que entro em uma Loja da rede Best Buy vejo o que há de melhor em produtos eletrônicos, enquanto meu marido aprecia a parte de Lap tops etc ... eu me encanto com os eletrodomésticos,claro que igualmente a todos os tipos de comércio a variedade depende da localização , prefira sempre as grandes cidades, mais demanda maior oferta ou seja , você encontrará promoções maravilhosas. Falando de atendimento , acredite, você será atendido por verdadeiros especialistas , que ao saberem do seu objetivo , oferecerão o mais indicado.Vale a pena a visita em uma loja da Best Buy.
Katie H
May 11, 2025
5 out of 5
Was greeted by a nice fellow who was able to point us in the right direction of what we were looking for even though we gave the most horrible description
Paul G
May 07, 2025
1 out of 5
Went to The Geek Squad to see if they could help with my phone that was having SIM card failure. Had to get an appointment after the first time I went. After waiting about an hour the employee told me that it would cost about 500 dollars for them to fix the issue. I opted to go to my phone provider who had the situation fixed within 10 minutes free of charge. Not to mention being able to overhear the Geek Squad employees who sounded like they had no clue what the problem was.
Mike G
April 17, 2025
5 out of 5
Well-informed staff. Got right in and out with what I need every time I go in.