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Frequently Asked Questions About Best Buy Martinsburg

How do I check product availability at the Martinsburg Best Buy?
How do I check my order status?
My local Martinsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Martinsburg stores’ holiday hours?

Recent Reviews

4.1
(1590 reviews)
Natalie o
August 26, 2025
1 out of 5
The workers at customer service were ignoring me and on their phones. They acted as though I was inconveniencing them. There was no one in the store. I was literally the only customer. The male greeter today was very rude with me because I was using the wrong door. He huffed and rolled his eyes.
Kathy L
August 22, 2025
5 out of 5
I have an Ipod shuffle and I love it. I recently purchased a vehicle that doesn't recognize the USB jack. The gentleman that helped me knew just where to find my adapter cord and I'm listening to my song catalog again. Both he and the check out both said they missed their Shuffles and wished they still had them.
rick z
August 17, 2025
5 out of 5
No appointment but they took me right away and resolved my issue.
Jill B
August 10, 2025
5 out of 5
I was in search of a new computer laptop and the salesman was very knowledgeable and helped me decide on the best one to purchase.

About Best Buy Martinsburg

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