basically, i went in for a laptop charger and i asked the person for help, he rolled his eyes and huffed and asked someone “can you help her”. the guy he sent over was awful he had bad vibes and he had an attitude the whole time. he took me to the chargers and they wanted A HUNDRED AND NINE DOLLARS for a laptop charger. i’m sorry what? that’s the same amount as like a kids starter laptop. when i said i was good, i wasn’t spending that much and i found the same exact thing online for $16, he started to gaslight me. he basically told me thats the normal price for the charger and $16 is wrong when he was staring right at it. he got mad at me for trying to leave and not buy it and he acted like i owed him my money for something i didn't have to buy. moral of the story i ordered the same exact charger for $18 after tax for a charger that was $109 dollars before tax. which is absolutely ridiculous, which i know he can’t control the prices but he can certainly control his attitude and the way he talks to customers when they refuse to buy something. i don’t know if they get commission but both those men need a class in customer service
cyndie h
September 07, 2025
I went to geek squad to have my computer reset and it was done in a timely fashion. She helped me get signed on so I can now use it. While I was waiting I walked best buy and several of the associates approached me to see if I was ok or looking for something in particular, which is rare to see. The customer service all around the entire store was friendly, kind, and very helpful! Thank you for a terrific experience and look forward to my next visit!☺️
Humberto J
August 28, 2025
This best buy doesn't mess around .
Professional and Correct service .