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Frequently Asked Questions About Best Buy Martinsburg

How do I check product availability at the Martinsburg Best Buy?
How do I check my order status?
My local Martinsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Martinsburg stores’ holiday hours?

Recent Reviews

4.1
(1568 reviews)
Victoria S
May 13, 2025
1 out of 5
Today I came in needing to buy a widescreen monitor. I requested assistance and the gentleman at the front called someone to that department to help me. I waited, and no one showed up. The gentleman up front was nice enough, but did not seemed phased and said, “I guess everyone is busy.” I planned on leaving with a monitor but instead left empty handed. Truly unfortunate. Not sure if I will come back to this location unless I’m desperate.
Some g
May 11, 2025
4 out of 5
They only have pokemon once in a while. I can't collect them all if they don't have any.
Bronson P
May 06, 2025
3 out of 5
Shelves seem bare at times. Items stocked in the incorrect spots, when attempting to get items from a locked location no one seems to have keys or whomever has them is busy. I've tried going to the check out lanes two different times and have been told to go to customer service to check out. Very strange best buy compared to others I've been too. I guess it's true, Best Buy has turned into Amazon's Showroom.
Alexander H
May 02, 2025
5 out of 5
Awesome store, very knowledgeable staff

About Best Buy Martinsburg

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