Staff is usually friendly when available and stock is always on hand for things on display. Their games department has always been kind of sad though.
Geek Squad refuses to pick up the phone when you call and will not return your call even after you leave six or seven messages the worst of the worst
20 people working there and 3 customers. Lost count of how many employees came up and asked if we needed anything. Worse than going to a furniture store!
Had a great experience at Best Buy during the Switch 2 console release. The process was smooth and well-organized, and it gave me and my son a chance to spend a few hours together leading up to the midnight launch. The console was sold out online, so being able to walk in and purchase it in-store meant a lot—especially since it was for his birthday. Best Buy made it possible to create a great memory, and I truly appreciate the team for making it happen.