Geek Squad is a joke at replacing phone screen protectors. I had them replace mine and it took the girl working 5 times to get it right. First time she put it on upside down, second and third time she put the wrong size protector for my phone on, fourth time she broke the screen protector trying to put it on. Instead of apologizing, she just kept laughing and saying “oopsies” each time she messed up. Training or common sense just wasn’t there for her.
Per usual, a million employees walking around while shelves are bare, products mislabled, and poorly organized. It's easy to see why this company won't exist much longer.
Friendly staff who seem to really want to help you. It can be frustrating getting to the GEEK squad since they are so busy that you have to have an appointment for everything, but it's worth it for quality service.
Quit getting another country to answer your phones that’s called laziness