Frequently Asked Questions About Best Buy Morgantown
How do I check product availability at the Morgantown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morgantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morgantown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morgantown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2054 reviews)
Lil_mixed
October 09, 2026
1 out of 5
Misinformed customer of active inventory, issue being customer drove over 100miles to get to said location.
Torie H
October 09, 2026
1 out of 5
i called the store to make sure they had a specific item in stock because it is a two hour drive and they told me they had 3+ of them and when i got there they told me no we don’t have this item and that we can order it for you😡… they are liars
Shaleigh M
October 06, 2026
1 out of 5
Terrible. I was sold an open box mac that I was told was less than a year old, brand new. Took it to Apple to get a new charger and this laptop was six years old. Called customer service and they refused to help.
David S
October 05, 2026
1 out of 5
Don't buy anything here you will regret it online or in store let them pull a circuit city
Response from Best Buy
October 05, 2026
Hello,
It's unfortunate your experience was a negative one. We would like to hear more about the concerns you have and help in any way we can. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 230879 in your message to us.
X: https://bby.me/wU4Kke
Facebook: https://bby.me/v6IVNT
Instagram: https://bby.me/4IR69T