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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Morgantown
How do I check product availability at the Morgantown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morgantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morgantown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morgantown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2014 reviews)
Timothy R
April 14, 2026
5 out of 5
Staff was super helpful. Best service i have ever had at a Best Buy location.
Cody
April 07, 2026
1 out of 5
I purchased a set of JBL Tune Flex 2's right at 30 days ago. I've charged them one time and the case has held enough charge to last me an entire month of use, which is impressive. What's not impressive is Best Buy's 15 Day exchange policy. I went to top off the case and it would not charge, it sounded like something inside had come loose. No big deal, contacted JBL and they are telling me 8 weeks for a warranty replacement. That's a little extreme, 2 months for a replacement. Surely the Best Buy I bought them from would help out a loyal customer? Hell, no. They should have broke 15 days ago, there's absolutely nothing in the world we can do. But if you buy our ~$60 membership right now we will replace them for you on the spot! Are you serious? I'd just buy another set of the same earbuds for $59.95. Why would I end up paying another $60 to replace a manufacturer defect? Thanks for assuming I'm an idiot. The pearl clutching for the welfare of Best Buy sounded ridiculous. The entire future of the Best Buy franchise was at stake over a $59.95 pair of ear buds. These people act like it's coming out of their paychecks or the shareholder pockets. In the end, greed prevails, so I guess I'll just wait 2.5 months for my replacement ear buds from JBL since Best Buy can't possibly afford to help a customer. Seriously, it's 2026. Who has a 15 day return and exchange window?
Best Buy reported $41.5 billion dollars in revenue for 2025, by the way. But today, according to their customer service, replacing a set of $59.95 JBL Tune Flex 2's would have broken them. Let that sink in on how bad the greed has gotten.
Edit; This shows just how out of touch, apathetic, and indifferent BestBuy truly is. They send broken links to message them, and I don't even have Facebook, Instagram, or Twitter/X. Ridiculous.
Response from Best Buy
April 07, 2026
Hey there, Cody,
We understand your concerns surrounding the recent purchase with us. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/awkm0O), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #139340
Mark N
March 30, 2026
4 out of 5
I was relatively pleased with what went on at the Best Buy store with t
Our associate, that took care of setting up my new computer. The only problem is now I'm fighting with outlook
To get it set up
Ronald T
March 30, 2026
5 out of 5
Had what I needed at a fair price. Friendly and helpful staff.