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Frequently Asked Questions About Best Buy Morgantown

How do I check product availability at the Morgantown Best Buy?
How do I check my order status?
My local Morgantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Morgantown stores’ holiday hours?

Recent Reviews

4.0
(2042 reviews)
Lauren T
August 30, 2026
2 out of 5
We pay for the Best Buy total care and came in for geek squad help with Brian. Less than helpful. I ask for help with 3 separate things and they could not help with any of them nor direct me to the right place.
Marie-Eve G
August 29, 2026
1 out of 5
Absolute worst customer service experience—completely unhelpful and dismissive. will literally see you standing there and walk right by without asking you need help…
Response from Best Buy
August 29, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/S1rTWJ), Twitter/X (https://bby.me/qrnY1Z), or Instagram (https://bby.me/q9gpek). Please include the Google Review reference number #215157 when reaching out.
Angel H
August 26, 2026
5 out of 5
Very helpful and friendly
Johnna L
August 23, 2026
4 out of 5
Price on purchase was incorrect but they did give me discount since it was not in correct place.

About Best Buy Morgantown

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