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Best Buy Morgantown
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Morgantown
How do I check product availability at the Morgantown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morgantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morgantown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morgantown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1895 reviews)
Wesley T
October 20, 2024
5 out of 5
Changed my screen protector. It was under warranty. Second time so the expensive one paid off.
LISE H
October 15, 2024
5 out of 5
Hannah was absolutely wonderful The whole experience went very smoothly she's very patient
Dana B
September 22, 2024
1 out of 5
No one at this store will help you with anything the tech support is rude and it’s not worth it to spend your money here and they definitely need new staff
Response from Best Buy
September 22, 2024
Hello,
Thanks for sharing your feedback. I understand having employees be anything less than professional, isn't welcome. We do expect our employees to remain respectful with our customers. I'd like to have this looked into further with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review case 64231856" in your message to us.
Sincerely,
^Melissa
Rebecc F
September 03, 2024
1 out of 5
We were there yesterday trying to buy a iPad Pro, pencil and case with keyboard. No one asked if we needed help. My husband went to the front and asked for help and they said they were sending someone back and we waited another 25 min and no one came. We left without purchasing anything.
Response from Best Buy
September 03, 2024
Hello,
Thank you for the review. I can certainly understand your frustration with not getting help, then having to wait to get help. That would be very frustrating, as I understand your time is valuable.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy