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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Morgantown
How do I check product availability at the Morgantown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morgantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morgantown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morgantown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2059 reviews)
Dan M
November 07, 2026
3 out of 5
Went in for a online order an was told it was at another store ..came back the next day an picked it up ..guessing the guy that helped me the day before just didn't want to do his job
Response from Best Buy
November 08, 2026
Dan,
Thank you for the review. Coming into the store for a pickup should not be a difficult process. We regret to learn you were sent to another store.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 251536
Gregory C
November 04, 2026
3 out of 5
Salespeople were like leeches waiting for us to buy something so they could force a subscription down our throats.. awesome OLED tvs tho.
Response from Best Buy
November 04, 2026
Hi, Gregory,
Thank you for reaching out and sharing your experience. We intend to provide a quality sales and customer service experience for our customers looking for resolutions in-store. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
Facebook (https://bby.me/xlgIbg)
Twitter/X (https://bby.me/SvywUU)
Instagram (https://bby.me/ImuJSN)
Please mention your review #248513, so we can document your experience and/or if you have any questions.
Michael L
November 02, 2026
5 out of 5
Extremely helpful and professional 💯
anthony n
October 31, 2026
5 out of 5
I went to go get an iPad Pro and was having some difficulties with my credit card and the pickup. Brayden, their Apple specialist, was beyond helpful. I was astounded by how helpful and knowledgeable he was. Not only was he helpful, he ended up helping me save the most that I could, taught me new stuff about the products I was getting, and was extremely friendly and personable while doing it. He is an excellent worker and made the entire trip to Best Buy so so pleasant. Such an excellent person to have in that company