I will give Best buy five stars because they do what they say they will do and because the geek squad repair plan does what it says it will do.
Do yourself a favor and get the high-end BestBuy TOTAL coverage/membership. Technology is going off the charts these days and you're going to need somebody to help you keep your technology together. Geek squad will do it, and yeah, it cost a couple hundred dollars a year now. It's worth every penny and it has paid for itself several times in the first year. The benefits are too numerous to list. I speak as somebody who knows a lot about technology, and I know that there's safety in numbers. The geek squad will keep you safe and running.
I also want to encourage customers to beware of the brands TCL and Hisense. These smart TV's are disposable, failing within a year or two, just outside the warranty period, usually. They last a couple of years. That's it.
I have now gone with a Sony Bravia Smart TV. I have a 5-year extended warranty through geek squad on it just in case. The setup through Google TV was seamless. All the apps work as advertised and expected. Very fast response time. The Japanese know exactly what they're doing. Buy Sony!!!
So far, BestBuy remains my go-to for most of my electronic needs.
A very nice store. Responsive as soon as we walked in and asked about the Lenovo handheld and went and got it for us. They were knowledgeable about it and helped us make the decision easy.
Good prices but they need to train the employees better.
Staff was super helpful. Best service i have ever had at a Best Buy location.