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Frequently Asked Questions About Best Buy Parkersburg
How do I check product availability at the Parkersburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Parkersburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Parkersburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Parkersburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(37 reviews)
Keaton L
March 06, 2026
5 out of 5
John the advisor was a massive help, will definitely come back. EDF forever!
Megan C
March 03, 2026
1 out of 5
I rarely leave reviews, but after this experience I feel it’s only fair.
I ordered a freezer on February 12th for delivery on February 20th. It was rescheduled because of my driveway, which I understood. I then made a special request to have it picked up and delivered the following Monday. Monday comes, and I get a call saying they can’t deliver it because they don’t have the right equipment — again.
I spoke with someone who I was told was in charge of delivery. He personally assured me he would bring his own truck out on Wednesday to make sure the freezer was delivered. The day before delivery, I was told everything was good to go. Then on Wednesday, I was informed the order had been canceled — with absolutely no warning.
At that point, we had no choice but to rent a U-Haul and go to the store ourselves to pick up another freezer. While loading it, the freezer was dropped and a large dent was put in it. To make matters worse, they didn’t have another one in stock for us to take home. We needed this freezer the Friday before.
Yes, they discounted the damaged freezer — but that doesn’t make up for the week of delays, the rental cost, the poor communication, and the overall terrible customer service experience.
Very disappointed.
Todd
February 27, 2026
5 out of 5
Great store
James F
February 12, 2026
5 out of 5
The staff here was the very friendly and very helpful!!