Frequently Asked Questions About Best Buy Wheeling
How do I check product availability at the Wheeling Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wheeling Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wheeling stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wheeling Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1156 reviews)
Laura F
June 28, 2026
1 out of 5
The automated system is the worst!
Response from Best Buy
June 28, 2026
Thanks for sharing this review. We're concerned to hear that you may not have not received the help you needed when calling us. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/addsfw), Twitter/X (https://bby.me/SblX85), or Instagram (https://bby.me/It3k0l). Please include the Google Review reference number #179431 when reaching out.
Molly D
June 15, 2026
4 out of 5
Dropped off old electronics for recycling.
Nanko K
May 24, 2026
5 out of 5
Seth I believe his last name is Lewis from the Geek squad went above and beyond to assist me! We just clicked right from the start. I'm not absolutely illiterate when it comes to computers but, he took his time to explain things to me. Our conversations and him assisting me was a memorable one. I went right to the manager (i believe) and let her know. Not only was Seth an excellent employee I knew that when he left work he continued that same guy true to himself and other. Bravo to you Seth! ✌️
D.Cook
Dom G
May 05, 2026
5 out of 5
Encuentras casi cualquier aparato/dispositivo que buscas