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Frequently Asked Questions About Best Buy Wheeling

How do I check product availability at the Wheeling Best Buy?
How do I check my order status?
My local Wheeling Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wheeling stores’ holiday hours?

Recent Reviews

4.1
(1145 reviews)
Kathy P
January 06, 2026
1 out of 5
Best buy isn't a great place to shop. Nobody knows nothing. Can't phone them, they only have an 800 number which God only knows where this customer service is.
Doug M
January 05, 2026
2 out of 5
The warranty on televisions or tablets, unless you pay for it extra. bought a tablet and a week later I was having problems and it cost me $40 to have them look at it.
Response from Best Buy
January 05, 2026
Hi Doug, Thanks for sharing your experience with us. We can understand your frustration with your tablet having issues so quickly after purchasing it, and being charged for a repair. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/535q3x), Twitter/X (https://bby.me/c2r76e), or Instagram (https://bby.me/gy6hqs) and mention your "Google review #100785," we'll be happy to look into this with you and provide any assistance you need.
clifton h
December 20, 2025
1 out of 5
No Best Buy for me anymore. Horrible customer service
Response from Best Buy
December 20, 2025
Hello Clifton, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #91940 in a private message. Facebook (https://bby.me/irzheq) Twitter/X (https://bby.me/8smgwq) Instagram (https://bby.me/60v0ih)
John M
December 07, 2025
5 out of 5
Liam helped us on black Friday. Wife and I wanted a desk top computer. He showed us everything we wanted. Then I let him up sell me a PS5. Even though I wanted it anyways. Liam needs a raise.

About Best Buy Wheeling

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