How do I check product availability at the Casper Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Casper Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Casper stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Casper Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1397 reviews)
Christopher R
November 22, 2025
1 out of 5
Try to call the store to talk to an employee and get sent to the call center that cant answer specific store related questions. Guess im heading to walmart!
Response from Best Buy
November 23, 2025
Hey there, Christopher.
We understand the importance of wanting to connect with someone at your local Best Buy location. Please reach out to us on social media, so that we can get you the answers that you need. Please be sure to mention your Google review number, which is 73449.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Joshua S
November 09, 2025
1 out of 5
Just looking for a CarPlay adapter and had to go online myself and find what I was looking for in the store with no help
Response from Best Buy
November 09, 2025
Thank you for sharing your feedback regarding your experience during your visit to one of our stores, Joshua. We try to pride ourselves in ensuring we provide great customer service, and we would like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/17zuon), X/Twitter (https://bby.me/vpnr94) or Facebook (https://bby.me/y6p9dr) with the full details of your situation. Also add Google Review 66951. We look forward to hearing from you.
Deborah V
November 04, 2025
5 out of 5
Very helpful staff. Found everything I needed.
Mikel W
October 06, 2025
5 out of 5
The folks were very helpful when I was in town filming and needed a simple cord. They saved the day. Kudos crew!