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Best Buy Casper
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Casper
How do I check product availability at the Casper Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Casper Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Casper stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Casper Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1341 reviews)
shane l
January 18, 2025
5 out of 5
They were friendly and handled my problem
Kevin M
January 01, 2025
5 out of 5
Got a 98 inch tv and now can see people real size! Sick
James C
December 17, 2024
1 out of 5
The worst experience I've ever had. I've recieved 3 broken tvs and counting
Daniel K
December 15, 2024
2 out of 5
Was in at Casper location and went to buy Asus laptop on Saturday 12/14/24 and this particular laptop was on sale until Sunday 12/15/24 and they refused to sell it to me for the sale price of $119.99. They said it was no longer on sale which was untrue. That being said I went online and bought 2 of them for the sale price. Furthermore the add said in store for the sale price as I purchased the 2 online. Will not shop local at this location again. I always try to keep it locally and time and time again let down. Sad!
Response from Best Buy
December 15, 2024
Hello Daniel,
Thank you for the review. I can understand your concern with not receiving the sale price when shopping in our store. As someone who loves a great deal, I would feel the same.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy