I love this Best Buy store always but My Best Buy shopping experience today with Matthew A. Was beyond excellent!! He was patient and kind throughout the process of my many trade-ins lol. The staff is always so friendly and helpful here
It was a good experience overall. I got a Samsung galaxy ring but I had it mailed to my house since it was not in stock. There was nothing they did wrong but I just wish I could get things locally when I buy them instead of waiting and it just feels like everywhere I go it is more common for things to be sold in store as something I could have bought from home.
Samantha M
September 25, 2026
I came to check out new laptops for school and was assisted by a young man named John, who was extremely up front and knowledgeable. All of my questions were answered kindly and with patience, his customer service was above and beyond and the reason I ultimately went with best buy over the apple store!