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Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Tracy
How do I check product availability at the Tracy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tracy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tracy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tracy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1597 reviews)
Manjinder K
August 08, 2025
1 out of 5
Terrible staff I waited 6 hours and they said only 30 minutes went home they said they’ll call when it’s ready they did I went and made me wait another 4 hours in the end I canceled the order very rude not help full rasict staff to everbodys
Response from Best Buy
August 08, 2025
Hello Manjinder,
Thanks for reaching out and providing your feedback. It's unfortunate to hear that your visit did not go so well, and we can understand how you feel. We take these accusations very seriously and would like to look into this a bit further. Please reach out to us on Social Media at one of the links below in a private message and mention Google Review #26068 to start.
Facebook (https://bby.me/1v9oit)
Twitter/X (https://bby.me/rq3esm)
Instagram (https://bby.me/fp7v93)
Thanks,
^Ezra
Nicholas R
August 03, 2025
5 out of 5
I just want to say how truly thankful I am for the team at the Tracy Best Buy store off Naglee Rd. I came in going through one of the most stressful moments I’ve had in a long time. I was overwhelmed, frustrated, and honestly feeling pretty defeated. But the staff there showed genuine care and compassion, not just as employees, but as people, which is so rare nowadays. They were very professional, and also took the time to hear me out, and they went above and beyond to help me feel supported and resolve my situation with my product. I left with peace of mind, and that meant everything. I’ll never forget the way they treated me when I really needed it most. Thank you to everyone at the Tracy store, your kindness made a huge impact.
Alex C
July 24, 2025
3 out of 5
Not bad
Sara S
July 23, 2025
5 out of 5
Good location & Good Customer Service