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Best Buy Tracy
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Tracy
How do I check product availability at the Tracy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tracy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tracy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tracy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1541 reviews)
Charles C
February 12, 2025
5 out of 5
I got an alarm system installed on Sunday. They did a great job. I love my new system. I will be back soon for the radio system
Sean D
February 12, 2025
5 out of 5
Easy online order process and pick up
Joshua J
February 08, 2025
1 out of 5
Was in store 2/8/25 walking around mostly ignored by every employee. I tried to smile and make eye contact with the ones I did see one straight avoided me on purpose when I made eye contact. I was going to ask about a phone I was curious if purchasing but after waiting 20 minutes and no one coming to that section then being ignored when I smiled then not asked for help is terrible. I would not return or spend money with this location going forward. Just because I had a sweatshirt and sweat pants doesn't mean I'm a bum.. I'm partial disabled and these clothes feel more comfortable. But Amazon and Walmart and eBay are all cheaper faster and faceless transactions with no ignorance involved.
Well nice they replied quickly. I just don't have social media :) sad they have tons of bad reviews for customer service.. why don't they just put we will coach them accordingly.. what happen to the ages where.. people got fired for not doing their job. Oh and upper manager that responded... It's was the slightly alternative girl with black and green hair and black rimmed glasses it was probably around 4 or 5 we were by the high end Samsung display she ignored me after saying high to a family then b lined it up to the read head sitting. At the main kiosk. Hope that helps. Considering you have almost no staff or looks like it on that day should be be hard to figure out. I managed before ;)
Response from Best Buy
February 09, 2025
Hello, Joshua,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64792733. We look forward to hearing from you.
Sincerely,
^Deysha
David W
January 31, 2025
5 out of 5
Yep it's a bestbuy