How do I check product availability at the Tracy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tracy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tracy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tracy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1577 reviews)
Gary
July 03, 2025
1 out of 5
Everyone watches you and never any help, 5 people stood at door and never even offered .. I was at today for over 20 min
Nick C
July 02, 2025
4 out of 5
Quick trip in and out, they had friendly staff and offered help where needed.
Sistah N
June 25, 2025
2 out of 5
I ordered a home security system over the phone with a friend who was giving it to me as a gift. I was supposed to pick it up today and they sent me an email saying the same. Overnight they changed my order to July 3rd and did not ask me if they could send my order to another store come to find out they do have it at another store however my friend is right now in the hospital. This is the second time that I've had to swear off never ever purchasing from Best Buy again.
Noble I
June 21, 2025
5 out of 5
Best Buy had no power because of a power outage and the cashier tried really hard to help us with what we needed on the Best Buy app.