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Frequently Asked Questions About Best Buy Crystal Lake

How do I check product availability at the Crystal Lake Best Buy?
How do I check my order status?
My local Crystal Lake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Crystal Lake stores’ holiday hours?

Recent Reviews

4.1
(1794 reviews)
Pa P
June 05, 2025
5 out of 5
Installer is very kind person
That G
June 05, 2025
2 out of 5
Not a fan of having a guy asking me questions when I walk through the door. When it was the guy just watching the cameras giving whoever entered a nod it was much better. Now we’re bombarded with 100 questions instead of just letting us walk in & go to where what we’re looking for is at. This plus the ever decreasing in store stock of items makes buying online instead the better option. Will only see me for the car guy in back, he’s super professional, gives solid advice, & if there’s ever any issues with the sound system he installed, he’s really good about fixing it to the customers liking.
KEVIN C
June 03, 2025
3 out of 5
This bestbuy is a hit and miss, some employees are very good while others just tell you they can't help you blah blah. If you get a good employee, you will walk out with a deal,but if you get one of the bad employees, then you will never come back here again.
Donna M
June 03, 2025
4 out of 5
Service issues at Geek Squad... helped myissues

About Best Buy Crystal Lake

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