I do not recommend this store. The employees are untrained and uninformed. Instead of learning their products and helping customers, they stand around laughing and chatting.
We expected that an employee—especially one working in a specific department—would know about the promotions in that department. But the person who helped us, had absolutely no knowledge about the 4th of July refrigerator deals.
It’s unacceptable for a big company like Best Buy to have staff who are so unprepared. We wasted couple of hours there. If you’re looking for serious help and clear information, go somewhere else."
Was prepared to spend over$1000.00 on a computer. Said they'd send someone right over. Waited over 10 minutes and no one came. Lots of employees yakking with each other, but seemed to care less about anyone else
Installer is very kind person
Not a fan of having a guy asking me questions when I walk through the door.
When it was the guy just watching the cameras giving whoever entered a nod it was much better. Now we’re bombarded with 100 questions instead of just letting us walk in & go to where what we’re looking for is at.
This plus the ever decreasing in store stock of items makes buying online instead the better option.
Will only see me for the car guy in back, he’s super professional, gives solid advice, & if there’s ever any issues with the sound system he installed, he’s really good about fixing it to the customers liking.