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Frequently Asked Questions About Best Buy Crystal Lake

How do I check product availability at the Crystal Lake Best Buy?
How do I check my order status?
My local Crystal Lake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Crystal Lake stores’ holiday hours?

Recent Reviews

4.1
(1731 reviews)
Tiffany T
November 15, 2024
1 out of 5
Ordered a GE electric range/oven to be delivered. Made arrangements to be at home for delivery . Had old gas stove removed and an electrician converted our receptacle. Appointment was canceled, received garbled message from customer service the night before - told on back order. Funny because GE shows in stock and available to deliver.
Kevin H
November 06, 2024
3 out of 5
Long wait and you have to sign in and wait for someone to come help you
Response from Best Buy
November 06, 2024
Hi, Kevin, Thank you for sharing your experience with Best Buy in store. I can understand that arriving at a busy store and signing up to get help can be difficult. You can certainly reach out to us with any questions, concerns or experiences that you would like clarification with within the US on any of our Social Media Profiles below with Review 64392472. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Sincerely, ^Tommy
Chris G
November 05, 2024
5 out of 5
Quick and easy
Naila M
November 01, 2024
5 out of 5
Dan Hunt was so pleasant and helpful in guiding us to the right product and all the way to the end! Bless him!!

About Best Buy Crystal Lake

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