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Frequently Asked Questions About Best Buy Crystal Lake

How do I check product availability at the Crystal Lake Best Buy?
How do I check my order status?
My local Crystal Lake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Crystal Lake stores’ holiday hours?

Recent Reviews

4.1
(1824 reviews)
scott w
September 14, 2025
4 out of 5
Good service. Try to upsell
Kaitlyn H
September 06, 2025
4 out of 5
Found what I need but Best Buy just charges way too much compared to Amazon. Needed a controller same day and paid $31 for one that uses batteries (this was on clearance). Could have gotten two usb-c charging controllers for $18 on amazon. Unfortunately I don’t think Best Buy will be around long.
Ken L
September 06, 2025
5 out of 5
Great experience. Great people, unbelievable service, help..Had a issue with a TV I purchased they went above and beyond to care of it. Very Happy. Recommend people to shop here.
dylan c
August 26, 2025
1 out of 5
I ordered a NEW MacBook since they had none at the store. Instead I received it used and was dirty, had prints all over the screen, dust and grime on the keys, a sticker ripped off the top, and didn’t even have a charger in the slot.

About Best Buy Crystal Lake

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