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Frequently Asked Questions About Best Buy Crystal Lake

How do I check product availability at the Crystal Lake Best Buy?
How do I check my order status?
My local Crystal Lake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Crystal Lake stores’ holiday hours?

Recent Reviews

4.1
(1847 reviews)
John B
December 20, 2025
5 out of 5
Great service. The gentleman who helped me was the best in getting my order.
Jake S
December 13, 2025
1 out of 5
Every time I go in, there are about 436 people working, but somehow nobody is available to help in a reasonable time. They have to call someone from who knows where, and if you ask someone else, "they don't work in that section." Last time I was in the store for about an hour just waiting around to get a phone, and just left this time after 15 minutes waiting for a smartwatch when there were 8 workers right next to the section talking and joking around and "someone would be with us in a few minutes." The epitome of why stores are closing.
Brian P
December 09, 2025
5 out of 5
Iconic store in popular location
Andrii T
December 06, 2025
5 out of 5
Beautiful design, excellent quality, reasonable price, on time delivery and professional service. Thank you Blest.USA! God bless you!

About Best Buy Crystal Lake

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