I have made several "open box" purchases at Best Buy before and been very pleased. This time, I decided to buy an open box Bosch dishwasher from the Outlet in Pineville when it popped up while I was looking at purchase options. Online, the Outlet said I could buy one in "Excellent" condition and save $200, so I jumped on it. When I arrived to look at it before wheeling it out, I turned it around and immediately noticed the front stainless steel panel was dented and had a scratch all the way across it. I turned to the Best Buy employee checking me out and said, "doesn't look excellent, does it?" She said, "no, it doesn't." Be careful with "deals" at this Best Buy Outlet!

Kelli

December 01, 2025

2 out of 5

Not the best pricing

Response from Best Buy Outlet

December 01, 2025

Hi, Kelli, Thank you for sharing your review. We'd love to follow up and discuss the many ways Best Buy can help you save money with your purchases. Please feel free to private message us on Facebook (https://bby.me/p74831), Twitter/X (https://bby.me/igv9m7), or Instagram (https://bby.me/cxpbc6). Please mention "Google review 79254" when reaching out.

Brayan R

November 29, 2025

5 out of 5

Really Nice store. Staff is very friendly & helpfull. Very clean & organized.

Uri T

November 29, 2025

4 out of 5

Great place to find superdeals for appliences. Service is absolutely awesome!

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