Over priced for an outlet found same items on line or at other stores way cheaper
Response from Best Buy Outlet
May 19, 2026
Hello, Emerson,
Our Best Buy Outlet stores offer great Open-Box prices on the items available at the store. These prices depend on the condition of the item so having an item that is perfect can cause the price to be higher. You can also check out other Open-Box items on our Best Buy website. If you would like to chat with us about your experience at the Pineville, NC Best Buy location please reach out to any of our social media profiles below.
Facebook (Facebook@bestbuy.com)
Twitter/X (Twitter@bestbuy.com)
Instagram (Instagram@bestbuy.com)
Came in looking for a specific item. Asked a worker if they had it, he was EXTREMELY disrespectful. Has zero clue how to speak to a customer. Couldn’t get his name, didn’t have a name thing, not a surprise.
Response from Best Buy Outlet
May 07, 2026
Hello Christin,
We can see why you’d be upset, and we would never want to hear that you felt disrespected. We want to make sure it’s fully documented, so we can continue improving and see if we can assist in any way. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #149862 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/MbJaIP)
• Twitter/X (https://bby.me/XtoUp5)
• Instagram (https://bby.me/rr5NdK)
Its been along time since I have been to a Best Buy, but its not the same. The prices are pretty high also. Online and Micro Center will probably get my business.
They charged me for a BestBuy plus membership when they said it would be free.