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Best Buy Pineville Outlet
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Recent Reviews
3.9(2554 reviews)
Sa'Youh T
August 06, 2026
2 out of 5
Ordered item for pickup and it has been three weeks. One of the three items is 'delayed' according to them. Mind you when I placed the order, items were supposed to ALL be available for me to pick up within 3hrs of my placing the order.
No one at the store appeared remorseful or worried. "Oh It's going to come on time", "Don't worry!"
Well, I am still waiting. It's been 3 weeks and change.
Jay H
July 31, 2026
4 out of 5
A lot of discounted/ scratch and dent appliances for a good price. Some stereo equipment along with TV's and a few other things.
William j
July 29, 2026
5 out of 5
Good
Tambra M
July 20, 2026
3 out of 5
Associates did greet me as I walked through the door but that was the only interaction that I had from them as everyone that worked. There seemed to be standing at the front podium, talking and having a great time, I walked around the store, unable to find what I was looking for at first and not wanting to walk back. Up to the front to ask for help, I quickly gave up and left the store without making any purchases.
Response from Best Buy Outlet
July 20, 2026
Thank you for sharing this experience with us, Tambra. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professionally as possible in every situation. Let's get this addressed for you.
Please message us with the full details through our social media channels on Instagram (https://bby.me/TyqbNU), X/Twitter (https://bby.me/fuvBzC) or Facebook (https://wwwhttp://facebook.com/bestbuy). Also add Google Review 190748. We look forward to hearing from you.