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Best Buy Pineville Outlet And Service Center

3.9
(2401 reviews)
10600 Centrum Pkwy
Pineville, NC 28134
(704) 544-6240
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Recent Reviews

3.9
(2401 reviews)
K M
July 14, 2025
1 out of 5
Worst customer service of any store I have ever been to where you are going to spend hundreds if not thousands of dollars. I went there to buy an all-in-one desktop. Their website says there were three in stock that I was looking for specifically but I couldn't find any and the store associate wasn't about to find out what happened to any of them ! I was pretty much left on my own to roam around rummaging through boxes without anyone asking me if I needed anything. Oh well I guess that's the way retail is now. This is my second experience at this location. The previous being 3 years ago and I figured it was low morale covid workers but nothing has changed. I'm talking specifically about the Pineville outlet. Will never see my face again.
Response from Best Buy Outlet
July 15, 2025
Hey there. Thank you for your review. We are saddened to hear that you had a negative experience with us. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/sz5hh4) - Twitter/X (https://bby.me/fskij1) - Instagram (https://bby.me/gcjkpp) When reaching out, please mention it is regarding your Google Review 15691. Kindest Regards, ^ Vanessa
Stacy G
July 13, 2025
3 out of 5
Lots of appliances. Hard to tell what is a good deal, has warranty and was not a limited use appliance and then returned. I guess if you were flipping a house it would be ok.
Response from Best Buy Outlet
July 15, 2025
Hello, Stacy, Thank you for taking the time to reach out on Google with a review. We definitely understand the desire to better know what you are browsing when shopping for appliances. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #15176 in your message. You can find us here: Facebook (https://bby.me/zytfzn) Twitter/X (https://bby.me/ctcgrs) Instagram (https://bby.me/klsn9p) We hope to hear from you! Cheers, ^Ryan
Mayra C
July 13, 2025
5 out of 5
Lots of items to chose from at different prices and deals
Ana G
July 13, 2025
5 out of 5
Good 👍 good 👍

About Best Buy Pineville Outlet And Service Center

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