Best Buy Pineville Outlet And Service Center

I’ve had great service every time I’ve come here. We bought a fridge here at a great discount. Unfortunately we discovered it had a broken compressor after it was delivered but we went back and Taj was super helpful in getting us the same style fridge at the same price. Taj was super friendly, asked how we were doing as soon as we came in, and went out of his way to help us. Matthew also was a huge help.

It's hard to get help... honestly, you are not saving much and not really getting a good deal.

Bad customer service! The guy who assisted us at the beginning offered to help. Once we got the information we needed to make a choice, i did mention I needed a little more time to weigh out my options and ill ask for his assistance when I'm ready to check out. Then, when I was ready to get the dryer, which by the way was a good price and good quality, I patiently waited for him to finish up with another customer. After waiting 15-20 minutes i go up to him i see other 4 reps just listening to the conversation he was having with other customers they looked at me and ignored me when i asked if someone was available because im taking the dryer now and they ignored me so i left. Thats the only bad thing about that place they act like they’re busy but in reality they’re just wondering around or looking lost. Only in the beginning they do ask if you need assistance but other than that nothing. There was also a lady with a clipboard she saw that we needed help and she just walked away, she did that about 3 minutes knowing we needed assistance. How yall going to make sales if no is going to help. Overall bad customer service.

** Incredible "techy" store, very competitive prices, certainly...a favorite! Tell'em, I sent'cha 👌