Possibly the worst experience I’ve ever had with a mobile department. The guy who helped us was either completely new or just didn’t care to learn what he was doing. Took us nearly two hours just to do an upgrade. On top of the whole process taking forever, he constantly had to walk around looking for others to help him during the process, then he had the gall to continue trying to upsell me on services and devices, and he never even processed our trade in! That would have cost me $1300 if I wasn’t on top of it.
I used to work in the mobile business, so I get it. But after this experience, I will never come to Best Buy to do any mobile services again.
Todos los empleados muy atentos y te ayudan con cualquier pregunta