Worst place, customer service was terrible. Update, so best buy wants me to private message them the issue instead of talking publicly about how they have the worst blond head lady managing the front end. I'll drive out of the way before I return to this sorry excuse of a business. I'm surprised I'm the only one that has ever complained about her and her oh so impressive customer service skills.
Response from Best Buy
November 02, 2025
Hello,
Thank you for your review. We get not receiving the service you were expecting, isn't welcome. We'd like to learn more about what happened.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/7ohlp0), Twitter/X (https://bby.me/fomdr2), or Instagram (https://bby.me/tsn04s). Please also refer to your "Google review #63498" in your message to us.
Everyone working there was chill and helpful. This location has been here for a long time but still a good place to get phone accessories.
Very bad customer service
Response from Best Buy
October 19, 2025
Hi Samuel,
Thanks for sharing this review. We're concerned to hear that the service you received in our store didn't meet expectations. If you'd like to share additional feedback with us or need any assistance, feel free to reach out to us via our social media channels on Facebook (https://bby.me/nbkqgl), Twitter/X (https://bby.me/vx6qhy), or Instagram (https://bby.me/vjgkfy) so our team can help out. Please include the Google Review reference number #57940 when reaching out.
Bought a TV for 130 bucks. Toshiba 43' tv. It was delivered with a crack screen, now they won't honor a replacement for what I paid for said tv since in it was on sale open box. I am Very dissatisfied with best buy for cheating out of money for this item. Seems like broken it was what best buy sells to you and then when you take it back to the store, they won't replace the Tv, best buy just wamts to give you a refund instead. Just waste of my time, my gas and my money to just get you to buy a TV from best buy. No resolution from best buy call center either. Wouldn't recommend this for anything since customer service people.are rude and unhelpful.